Public services are increasingly delivered through a range of forms of 'external' service-provision such as contracting, partnering and regulation. This new text assesses when and how public sector organizations might better draw on the work of these external parties and examines the wider implications for public leadership and management.

This major new text assesses the main theoretical approaches and applies them to understanding real-world regulatory problems, encouraging students and practitioners in public management to think critically and creatively about the different tools available to them.

Strategy is vital to effective and efficient public service delivery as well as successful governance and leadership. This new text provides a concise yet systematic overview of the achievements, downfalls and complexities of public strategy in today's globalized and often market-driven world. It describes the place of strategy in civic societies whose citizens are more interconnected and vocal than ever. It shows that successful strategic planning goes well beyond problem-solving to developing adaptable plans that can evolve as requirements and circumstances change. And it explains why...

Strategy is vital to effective and efficient public service delivery as well as successful governance and leadership. This new text provides a concise yet systematic overview of the achievements, downfalls and complexities of public strategy in today's globalized and often market-driven world. It describes the place of strategy in civic societies whose citizens are more interconnected and vocal than ever. It shows that successful strategic planning goes well beyond problem-solving to developing adaptable plans that can evolve as requirements and circumstances change. And it explains why...

This major new text on the theory and practice of public management moves away from descriptive accounts of its evolution to provide a systematic treatment of the key paradigms of public management today. It examines their competing outlooks, values, tools and assumptions and - using a wide range of examples from different areas of management around the world - their implications for practice.

The text sets out three contrasting 'logics' for management - performance, professionalism and politics - and shows how public managers act on the interplay between these for effective results....

This major new text on the theory and practice of public management moves away from descriptive accounts of its evolution to provide a systematic treatment of the key paradigms of public management today. It examines their competing outlooks, values, tools and assumptions and - using a wide range of examples from different areas of management around the world - their implications for practice.

The text sets out three contrasting 'logics' for management - performance, professionalism and politics - and shows how public managers act on the interplay between these for effective results....

A systematic and engaging new text that analyses accountability and transparency in contemporary public services, and examines how open government can be both a challenge and an aid to more effective public management. This text is an ideal guide for both practical and conceptual understanding of the possibilities of open government.

Truly global in scope and coverage, this major new introduction to the human side of public management provides an exceptionally broad strategic assessment of human resources issues which will be of interest to all students and practitioners facing the challenges of building administrative capacity in the 21st century.

Truly global in scope and coverage, this major new introduction to the human side of public management provides an exceptionally broad strategic assessment of human resources issues which will be of interest to all students and practitioners facing the challenges of building administrative capacity in the 21st century.