This book provides a general overview of accountability, a key concept in modern democratic governance. Richard Mulgan draws on examples and analyses from the United States and the United Kingdom as well as other 'Westminster' countries. Major topics discussed include the contrast between accountability in the public and private sectors, the effects of public management reforms on accountability, accountability for collective actions, accountability in networks and the limits of accountability.

A systematic and engaging new text that analyses accountability and transparency in contemporary public services, and examines how open government can be both a challenge and an aid to more effective public management. This text is an ideal guide for both practical and conceptual understanding of the possibilities of open government.