Systematic Process Improvement Using ISO 9001:2000 and CMMI

ISBN-13: 9781580534871 / Angielski / Twarda / 2003 / 324 str.

Boris Mutafelija;Harvey Stromberg

Opis

ISO 9001 is known throughout the world as the gold standard for quality process improvement, but lately quality assurances experts are discovering the power of CMMI (Capability Maturity Model Integration), the latest process improvement model to hit the scene. This book explores how these two models can be used together to improve process quality by quantum leaps.