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Juran on Quality by Design: The New Steps for Planning Quality Into Goods and Services
ISBN: 9780029166833 / Angielski / Twarda / 538 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Building on the experiences of scores of companies and hundreds of managers, J.M. Juran, the world-renowned quality pioneer, presents a new, exhaustively comprehensive approach to planning, setting, and reaching quality goals. Employing three case examples which encompass the three major sectors of the economy -- service, manufacturing, and support, he offers a practical plan for companies to achieve strategic, market-driven goals by following a structural approach to planning quality.
Quality, according to Juran, has become a prerequisite for business success. He cites the loss of... Building on the experiences of scores of companies and hundreds of managers, J.M. Juran, the world-renowned quality pioneer, presents a new, exhaustiv...
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cena:
286,90 zł |
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On Great Service: A Framework for Action
ISBN: 9780029185551 / Angielski / Twarda / 292 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Improving service quality has finally become a top priority of management today, yet according to service quality expert Leonard Berry only a handful of companies have managed to determine exactly what to improve and how to improve it. For the past two years, Berry studied dozens of companies of all sizes renowned for their capacity to deliver what they promise and more. From his on-site observation of the strategies and practices of such companies as Mary Kay Cosmetics, Tattered Cover Book Store, Longo Toyota & Lexus, Lakeland Regional Medical Center, and Hard Rock Cafe, Berry has...
Improving service quality has finally become a top priority of management today, yet according to service quality expert Leonard Berry only a handful ...
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cena:
199,96 zł |
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Quality Is Personal: A Foundation for Total Quality Management
ISBN: 9780029266250 / Angielski / Miękka / 176 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. In this guide to involving employees in the process of Total Quality Management, Harry V. Roberts and Bernard F. Sergesketter make the argument that personal quality checklists - by which employees monitor waste reducers and value adding activities in their immediate work environment - can significantly increase individual understanding of the general concepts and implementation of TQM. Drawing on two years of research at AT&T, the authors demonstrate how these systematic self-appraisals lead to improvement in personal job effectiveness, and help employees better serve internal and external...
In this guide to involving employees in the process of Total Quality Management, Harry V. Roberts and Bernard F. Sergesketter make the argument that p...
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cena:
111,73 zł |
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Robust Engineering: Learn How to Boost Quality While Reducing Costs & Time to Market
ISBN: 9780071347822 / Angielski / Twarda / 241 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Powerful and elegantly simple.
Achieve higher quality...lower costs...faster time to market Companies worldwide have used the methods of quality expert Genichi Taguchi for the past 30 years with phenomenal product development cost savings and quality improvements. Robust Engineering, by this three-time Deming Prize winner, along with Subir Chowdhury and Shin Taguchi, is the first book to explain and illustrate his newest, most revolutionary methodology, Technology Development. It joins Design of Experiments and Robust Design as the framework on which your company can build a... Powerful and elegantly simple.
Achieve higher quality...lower costs...faster time to market Companies worldwide have used the methods of quali... |
cena:
423,57 zł |
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The Six SIGMA Way: How Ge, Motorola, and Other Top Companies Are Honing Their Performance
ISBN: 9780071358064 / Angielski / Twarda / 448 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Six Sigma was originally developed at Motorola in the 1980's and has become one of the most widely discussed and reported trends in business over the past two years, thanks largely to the phenomenal successes of the Six Sigma program at one of the world's most successful companies, GE.
Six Sigma was originally developed at Motorola in the 1980's and has become one of the most widely discussed and reported trends in business over the ...
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cena:
226,04 zł |
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Six SIGMA for Managers
ISBN: 9780071387552 / Angielski / Miękka / 180 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. "THE BRIEFCASE BOOKS SERIES" Now translated into nine languages This reader-friendly, icon-rich series is must reading for all managers at every level. All managers, whether brand new to their positions or well established in the corporate hierarchy, can use a little "brushing up" now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations. Six Sigma--one of the hottest topics in today's manufacturing circles--is a statistical concept that characterizes... "THE BRIEFCASE BOOKS SERIES" Now translated into nine languages This reader-friendly, icon-rich series is must reading for all managers at ever... |
cena:
82,59 zł |
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Design for Six SIGMA
ISBN: 9780071413763 / Angielski / Miękka / 208 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. THE BRIEFCASE BOOKS SERIEs Now translated into 11 languages This reader-friendly, icon-rich series is must reading for all managers at every level All managers, whether brand new to their positions or well established in the corporate hierarchy, can use a little "brushing up" now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations. DESIGN FOR SIX SIGMA Six Sigma has revolutionized the ways in... THE BRIEFCASE BOOKS SERIEs Now translated into 11 languages This reader-friendly, icon-rich series is must r... |
cena:
104,33 zł |
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All about Six SIGMA: The Easy Way to Get Started
ISBN: 9780071453721 / Angielski / Miękka / 256 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. All About Six Sigma provides clear, straightforward explanations of how to apply Six Sigma so no matter what your experience, you can introduce, implement, and complete a Six Sigma project. Warren Brussee presents a simplified form of the most common Six Sigma tools, providing techniques for easy application while optimizing processes and results. All About Six Sigma provides clear, straightforward explanations of how to apply Six Sigma so no matter what your experience, you can introd... |
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121,72 zł |
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Six SIGMA Business Scorecard
ISBN: 9780071479431 / Angielski / Twarda / 325 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Filled with performance-measuring techniques that can be used throughout a corporation, the Second Edition of Six Sigma Business Scorecard continues to be a proven tool for gauging and ensuring success in today's complex business environment. This guidebook was designed to translate an organization's mission and business strategies into performance measures and operating objectives. Widely used around the world, it has become the linchpin of an integrated approach to taking the Six Sigma program of any company to the next level. Ensure Sustained Profitable... Filled with performance-measuring techniques that can be used throughout a corporation, the Second Edition of Six Sigma Business Scorecard c... |
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256,47 zł |
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Manufacturing Rationality: The Engineering Foundations of the Managerial Revolution
ISBN: 9780199250004 / Angielski / Miękka / 256 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Management is a powerful mode of thought and code of conduct in the modern world, closely associated with the American way and a natural extension of economic progress. This is a book about the history of management and the origin of managerial rationality in the United States.
Management is a powerful mode of thought and code of conduct in the modern world, closely associated with the American way and a natural extension of ...
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cena:
278,13 zł |
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How To Be REALLY Productive: Achieving clarity and getting results in a world where work never ends
ISBN: 9781292083834 / Angielski / Miękka / 280 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. How to be REALLY Productive has been officially announced as winner of 'The Commuter's Read' category for the 2017 Management Book of the Year award by the Chartered Management Institute (CMI) and the British Library.
In the opinion of the awarding judges, this book will best serve commuters and retain their attention during a journey to work by inspiring them, informing them about and engaging them with a management and leadership topic.
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If you want to know what it takes to be REALLY... How to be REALLY Productive has been officially announced as winner of 'The Commuter's Read' category for the 2017 Management Boo... |
cena:
77,56 zł |
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Total Quality Management: The Key to Business Improvement
ISBN: 9780412357305 / Angielski / Twarda / 182 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This work considers the strategic aspects of the key management issues of the future - Total Quality Management (TQM). TQM is a philosophy of management that strives to make the best use of all available resources and opportunities by constant improvement.
This work considers the strategic aspects of the key management issues of the future - Total Quality Management (TQM). TQM is a philosophy of manageme...
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cena:
390,87 zł |
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Inspection Errors for Attributes in Quality Control
ISBN: 9780412387708 / Angielski / Twarda / 216 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This book provides a survey of recent methodology, both theoretical and applied, regarding the statistical analysis and detection of defective (non-conforming) items in various types of inspection for attributes, when the inspection itself is subject to error. This error can be of two kinds: false positive (classifying non-defective as defective) and false negative (classifying defective as non-defective).
This book provides a survey of recent methodology, both theoretical and applied, regarding the statistical analysis and detection of defective (non-co...
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cena:
413,31 zł |
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Practitioner's Guide to Quality and Process Improvement
ISBN: 9780412482809 / Angielski / Twarda / 354 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Quality and process improvement is now a major concern of businesses of all types all over the world. Designed as a reference book for quality practitioners, this book meets the urgent need for a concise practical reference book on quality and process improvement.
Quality and process improvement is now a major concern of businesses of all types all over the world. Designed as a reference book for quality practit...
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cena:
586,33 zł |
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Process Capability Indices
ISBN: 9780412543807 / Angielski / Twarda / 212 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This book aims to provide a rigorous, comprehensive yet succinct analysis of process capability indexes which have attracted great interest n the literature over the past decade.
This book aims to provide a rigorous, comprehensive yet succinct analysis of process capability indexes which have attracted great interest n the lite...
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cena:
965,13 zł |
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Practical Benchmarking: The Complete Guide: A Complete Guide
ISBN: 9780412574108 / Angielski / Twarda / 262 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. by Bob Camp The business improvement topic and quality tool called benchmarking is becoming widely understood and broadly applied. There are now applica firms that tions in almost all segments of the economy including industrial either produce a product or a service, non-profit organizations such as healthcare, government and education. The approach is starting to spread around the globe with initiatives in Europe, Asia Pacific and South America. This is commendable and reassuring and must show that there is significant interest in the approach and that it works. What is missing, however, are...
by Bob Camp The business improvement topic and quality tool called benchmarking is becoming widely understood and broadly applied. There are now appli...
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cena:
586,33 zł |
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TQM in Action: A Practical Approach to Continuous Performance Improvement
ISBN: 9780412715303 / Angielski / Miękka / 384 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The aim of this book is to help practising managers to develop and implement a strategy for the introduction of total quality management within their own organisations. TQM in Action, Second Edition provides a practical step-by-step guide to stages, key considerations and potential pitfalls of implementation. This book provides a template for implementation which will help managers to get started and keep the process going.
The aim of this book is to help practising managers to develop and implement a strategy for the introduction of total quality management within their ...
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cena:
390,87 zł |
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Total Quality Management in Action
ISBN: 9780412782206 / Angielski / Twarda / 290 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. In this book award-winning organisations and experts from Europe and USA, including Brian Joiner (Deming medel), Hans Bajoria (ASQC Grant award), Texas Instruments Europe (1995 Quality Award winner) have contributed towards the learning and culture of world class best practice in Total Quality Management. The Proceedings of the Second Quality Conference in Sheffield, Total Quality Management in Action presents real experiences achieved by the leading multinational organisations in their quality journey. With over 40 articles this book will be a real asset to academics, researchers, senior...
In this book award-winning organisations and experts from Europe and USA, including Brian Joiner (Deming medel), Hans Bajoria (ASQC Grant award), Texa...
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cena:
781,79 zł |
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Experimental Quality: A Strategic Approach to Achieve and Improve Quality
ISBN: 9780412814402 / Angielski / Twarda / 254 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Improving the quality of products and manufacturing processes at low cost is an economic and technological challenge to industrial engineers and managers alike. In today's business world, the implementation of experimental design techniques often falls short of the mark due to a lack of statistical knowledge on the part of engineers and managers in their analyses of manufacturing process quality problems. This timely book aims to fill this gap in the statistical knowledge required by engineers to solve manufacturing quality problems by using Taguchi experimental design methodology. The book...
Improving the quality of products and manufacturing processes at low cost is an economic and technological challenge to industrial engineers and manag...
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cena:
586,33 zł |
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Six SIGMA Quality for Business & Manufacture
ISBN: 9780444510471 / Angielski / Twarda / 560 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Six Sigma is Business and Industry's newest recognized quality program. This text provides information and instructions for new and current quality professionals in order to help employ methods to attain Six Sigma defect quality assurance within their company. All areas of business and manufacture are covered. Detailed checklists, questionnaires and forms assist personnel in developing their own programs to 'prevent' problems from occurring and to solve new and long-term problems in services and manufacturing. Examples and formulae are provided for use to determine if, when and then how...
Six Sigma is Business and Industry's newest recognized quality program. This text provides information and instructions for new and current quality pr...
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cena:
1832,04 zł |
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