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The KISS Theory: Managing Anger: Keep It Strategically Simple "A simple approach to personal and professional development."
ISBN: 9781519421166 / Angielski / Miękka / 140 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Benjamin Franklin once said, "In this world, nothing can be said to be certain, except death and taxes." We would like to add a third item to his list: anger. Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively.
Benjamin Franklin once said, "In this world, nothing can be said to be certain, except death and taxes." We would like to add a third item to his list...
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The KISS Theory: Focus on Attention Management: Keep It Strategically Simple "A simple approach to personal and professional developmen
ISBN: 9781519426949 / Angielski / Miękka / 102 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. A distracted workforce is less than effective. Employees who do not pay attention to their work can waste valuable time and make careless mistakes. Attention management is a useful skill that allows managers to connect with their employees on an emotional level and motivate them to focus on their work and how to reach their personal and company goals.
A distracted workforce is less than effective. Employees who do not pay attention to their work can waste valuable time and make careless mistakes. At...
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The KISS Theory: Basics of Bookkeeping: Keep It Strategically Simple "A simple approach to personal and professional development."
ISBN: 9781519444790 / Angielski / Miękka / 96 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Numbers Numbers Numbers Wherever you go, you are bound to see them. On addresses, license plates, phones, prices, and of course, money Numbers connect us all to each other in many more ways than we might imagine. Essentially, our world revolves around numbers. Some of us enjoy dealing with numbers while others may have a fear of them, or even a phobia. For those of you who have already recognized and appreciate the impact that numbers actually have on just about everything, you deserve a cookie.
Numbers Numbers Numbers Wherever you go, you are bound to see them. On addresses, license plates, phones, prices, and of course, money Numbers con...
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The KISS Theory: Basics of Body Language: Keep It Strategically Simple "A simple approach to personal and professional development."
ISBN: 9781519445841 / Angielski / Miękka / 108 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through Body Language Basics you will be given a set of tools to use to your advantage. These tools can be utilized in the office and at home. Understanding Body Language will provide you a great advantage in your daily communications. Body Language Basics will provide you with a great set of skills to understand that what is not said is just as important than what is said. It will also give you the ability to see and understand how your own Body Language is being seen. You...
Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through Body Language Basics you...
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The KISS Theory: Basics of Budgets and Financial Reports: Keep It Strategically Simple "A simple approach to personal and professional
ISBN: 9781519446237 / Angielski / Miękka / 124 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Everyday businesses deal with budgets and financial reports in some form or fashion. At minimum, business managers review budget numbers and run financial reports for decision-making and reporting to shareholders and Federal regulators once a month. Many companies devote the last few months of the calendar year to creating budgets for the next calendar year. In addition, organizations create and disseminate year-end financial reports to investors. The goal of this book is to give you a basic understanding of budgets and financial reports so they can hold relevant discussions and render...
Everyday businesses deal with budgets and financial reports in some form or fashion. At minimum, business managers review budget numbers and run finan...
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The KISS Theory: Basics of Business Acumen: Keep It Strategically Simple "A simple approach to personal and professional development."
ISBN: 9781519446640 / Angielski / Miękka / 112 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Business Acumen is all about seeing the big picture and recognizing that all decisions, no matter how small, can have an effect on the bottom line. In this book, you will learn how to increase your financial literacy and improve your business sense. Business Acumen will give you an advantage everyone wishes they had. This book will help you recognize learning events, manage risk better, and increase your critical thinking. Business Acumen has the ability to influence your whole organization, and provide that additional edge that will lead to success.
Business Acumen is all about seeing the big picture and recognizing that all decisions, no matter how small, can have an effect on the bottom line. In...
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The KISS Theory: Basics of Business Ethics: Keep It Strategically Simple "A simple approach to personal and professional development."
ISBN: 9781519446886 / Angielski / Miękka / 92 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. A company's ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and increase profitability. Developing a business ethics program takes time and effort, but doing so will do more than improve business, it will change lives. A company's ethics will have an influence on all levels of business. It will influence all who interact with the company including customers, employees, suppliers, competitors, etc. All of these groups will have an effect on the way a...
A company's ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an eth...
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The KISS Theory: Basics of Business Etiquette: Keep It Strategically Simple "A simple approach to personal and professional development
ISBN: 9781519447234 / Angielski / Miękka / 106 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Success in any industry relies on relationships, whether with co-workers, clients, suppliers, or investors. When you're well-mannered and considerate in dealing with others, you create engaging, productive, and long term business relationships. As such, it is important to learn, not just the technical side of a business, but how to conduct one's self in the company of others. This is where business etiquette comes in. This book will introduce you to business etiquette, as well as provide guidelines for the practice of business etiquette across different situations.
Success in any industry relies on relationships, whether with co-workers, clients, suppliers, or investors. When you're well-mannered and considerate ...
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The KISS Theory: Basics of Business Succession Planning: Keep It Strategically Simple "A simple approach to personal and professional d
ISBN: 9781519462220 / Angielski / Miękka / 106 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The loss of valuable leadership can cripple a company. Business succession planning is essentially preparing successors to take on vital leadership roles when the need arises. Whether it is preparing someone to take over as the sole proprietor of a small business or a position of leadership in a corporation, business succession planning is essential to the long-term survival of a company. This book will teach you the difference between succession planning and mere replacement planning and how to prepare people to take on the responsibilities of leadership so that the company thrives in the...
The loss of valuable leadership can cripple a company. Business succession planning is essentially preparing successors to take on vital leadership ro...
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The KISS Theory: Basics of Business Writing: Keep It Strategically Simple "A simple approach to personal and professional development."
ISBN: 9781519463319 / Angielski / Miękka / 112 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Writing is a key method of communication for most people, and it's one that many people struggle with. This book will give you a refresher on basic writing concepts such as spelling, grammar, and punctuation. It will also provide an overview of the most common business documents such as proposals, reports, and agendas.
Writing is a key method of communication for most people, and it's one that many people struggle with. This book will give you a refresher on basic wr...
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The KISS Theory: Basics of Call Center Training: Keep It Strategically Simple "A simple approach to personal and professional developme
ISBN: 9781519463722 / Angielski / Miękka / 106 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This book will help you improve your phone skills which will make you more confident, improve sales, and help gain new customers while retaining your current clientele. Call Center Training will lower costs as it can reduce turnover. This will produce a positive environment throughout your company and help influence the organization. Evaluating metrics and coaching are also used to make sure you are reaching your potential, and to keep your skill-set at a high...
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This book will he...
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The KISS Theory: Change Management: Keep It Strategically Simple "A simple approach to personal and professional development."
ISBN: 9781519750181 / Angielski / Miękka / 98 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. This book will give any leader tools to implement changes more smoothly and to have those changes better accepted. This book will also give you an understanding of how change is implemented and some tools for managing reactions to change.
Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perfo...
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The KISS Theory: Civility In The Workplace: Keep It Strategically Simple "A simple approach to personal and professional development."
ISBN: 9781519750570 / Angielski / Miękka / 172 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. While a training program on workplace manners and courtesy may seem like overkill, the reality is: rudeness is an epidemic costing industry millions a year. Indeed, what society seems to be gaining in terms of both knowledge and technological advancement, it's losing out on basic social values that directly impact the bottom line. Bosses freely intrude on subordinates' personal space, gossiping co-workers are norm, and quality customer care has been forgotten. The result: an environment not conducive to getting work done, dissatisfied clients aiming for the competition, and in some cases,...
While a training program on workplace manners and courtesy may seem like overkill, the reality is: rudeness is an epidemic costing industry millions a...
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The KISS Theory: Customer Service: Keep It Strategically Simple "A simple approach to personal and professional development."
ISBN: 9781519787156 / Angielski / Miękka / 130 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Each and every one of us serves customers, whether we realize it or not. Maybe you're on the frontlines of a company, serving the people who buy your products. Perhaps you're an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you're a company owner, serving your staff and your customers. This book will look at all types of customers and how we can serve them better and improve ourselves in the process.
Each and every one of us serves customers, whether we realize it or not. Maybe you're on the frontlines of a company, serving the people who buy your ...
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The KISS Theory: Developing Corporate Behavior: Keep It Strategically Simple "A simple approach to personal and professional developmen
ISBN: 9781519788825 / Angielski / Miękka / 100 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Corporate behavior is an important aspect of any business. The right behavior can cause your company to sky rocket with effective productivity and reputation. Poor behavior can cause a company's productivity and reputation to plummet. There are many different ways to influence a corporate behavior change, but the first step is to understand what behavior is. How can you change behavior if you don't know what it is?
Corporate behavior is an important aspect of any business. The right behavior can cause your company to sky rocket with effective productivity and rep...
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The KISS Theory: Coaching and Mentoring: Keep It Strategically Simple "A simple approach to personal and professional development."
ISBN: 9781519751737 / Angielski / Miękka / 112 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do? This Coaching and Mentoring book focuses on how to better coach your employees to higher performance. Coaching is a process of...
You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even a...
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The KISS Theory: Collaborative Business Writing: Keep It Strategically Simple "A simple approach to personal and professional developme
ISBN: 9781519752192 / Angielski / Miękka / 104 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Collaborative business writing is a growing trend among industries because it is a concept that utilizes the talent and knowledge of several individuals to create one final piece of work. Since collaborative writing in the workplace can be done by several different employees, the final work can feature several different views, aspects and opinions that may not be seen if the job had been completed by one person. This concept is also helpful when companies have large projects to finish, since it can be broken down into several 'parts' for team members to complete individually.
Collaborative business writing is a growing trend among industries because it is a concept that utilizes the talent and knowledge of several individua...
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The KISS Theory: Creating A Great Webinar: Keep It Strategically Simple "A simple approach to personal and professional development."
ISBN: 9781519786548 / Angielski / Miękka / 90 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Webinars are staples of modern business. Anyone can create a webinar and reap the rewards. When webinars are done well, they can increase your customer base and grow the knowledge of your brand. Webinars that are not done well can decrease the customer base and ruin your reputation. By following the advice in this book, you will understand the necessary steps to create a successful webinar.
Webinars are staples of modern business. Anyone can create a webinar and reap the rewards. When webinars are done well, they can increase your custome...
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The KISS Theory: Creative Problem Solving: Keep It Strategically Simple "A simple approach to personal and professional development."
ISBN: 9781519786739 / Angielski / Miękka Termin realizacji zamówienia: ok. 5-8 dni roboczych. In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small. This book will give you an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day.
In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process ...
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The KISS Theory: Critical Thinking: Keep It Strategically Simple "A simple approach to personal and professional development."
ISBN: 9781519786999 / Angielski / Miękka / 80 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. We live in a knowledge based society, and the more critical you think the better your knowledge will be. Critical Thinking provides you with the skills to analyze and evaluate information so that you are able to obtain the greatest amount of knowledge from it. It provides the best chance of making the correct decision, and minimizes damages if a mistake does occur. Critical Thinking will lead to being a more rational and disciplined thinker. It will reduce your prejudice and bias which will provide you a better understanding of your environment. This book will provide you the skills to...
We live in a knowledge based society, and the more critical you think the better your knowledge will be. Critical Thinking provides you with the skill...
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