The KISS Theory: Customer Service: Keep It Strategically Simple "A simple approach to personal and professional development."

ISBN-13: 9781519787156 / Angielski / Miękka / 2017 / 130 str.

Jayne Finn

Opis

Each and every one of us serves customers, whether we realize it or not. Maybe you're on the frontlines of a company, serving the people who buy your products. Perhaps you're an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you're a company owner, serving your staff and your customers. This book will look at all types of customers and how we can serve them better and improve ourselves in the process.