the roi fieldbook: strategies for implementing roi in hr and training

ISBN-13: 9780750676229 / Angielski / Miękka / 2006 / 410 str.

Patricia Pulliam Phillips; Holly Burkett; Jack J. Phillips

Opis

This title aims to help organisations implement ROI successfully, by providing techniques, tools, strategies and reproducible items. It examines every key barrier to implementation and suggest strategies for overcoming, minimising, or removing the barriers.

Spis treści

Part I: Getting Started 1. Status of ROI: Trends and Issues 2. Planning Your Work Part 2: Implementing the Process 3. Collecting the Data You Need 4. Giving Credit Where Credit Is Due 5. Converting Benefits to Money 6. Counting the Costs 7. Calculating the Return on Investment 8. Telling the Story 9. Forecasting the ROI Part 3: Implementation Issues 10. Making the Transition 11. Building Internal Capacity and Management Support Part 4: Staying on Track 12. Maintaining Momentum: Keeping the Process on Track

O autorze

Patricia Pulliam Phillips is President and CEO of The ROI Institute, Inc., Jack J. Phillips is Chair of The ROI Institute, Inc. and developer of the ROI Methodology(TM)., Ron Drew Stone is a Senior Vice President with The ROI Institute, Inc. in Birmingham, Alabama., Holly Burkett is Principal, Evaluation Works, Davis, California.