ilość książek w kategorii: 8065
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Taking Stock : Assessing Public Sector Reforms
ISBN: 9780773517431 / Angielski / Miękka / 432 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Distinguished scholars from six countries investigate the effects of reforms in a number of areas, including budgeting, personnel management, and accountability. While reforms have been beneficial in some of these areas, success has been far from universal. By comparing and contrasting measures in Canada, the United States, Britain, Australia, New Zealand, and Europe, contributors isolate and evaluate factors - such as individual political leaders and the complexity of government - that influence the success or failure of reforms. Contents: Introduction - B. Guy Peters (Pittsburgh) and Donald...
Distinguished scholars from six countries investigate the effects of reforms in a number of areas, including budgeting, personnel management, and acco...
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cena:
155,45 |
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The Three Pillars of Public Management : Secrets of Sustained Success
ISBN: 9780773520615 / Angielski / Miękka / 232 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Proving that public service excellence is not an oxymoron but an achievable reality, The Three Pillars of Public Management provides a framework, based on the experiences of senior managers and a survey of top-performing public service organizations around the world, for building and sustaining effective public service organizations. The authors find that success in serving the public rests on three pillars: the aim, or mission, of the organization; the character of the people and the institution; and the tools available to achieve the aim. The Three Pillars of Public Management is an...
Proving that public service excellence is not an oxymoron but an achievable reality, The Three Pillars of Public Management provides a framework, base...
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cena:
140,83 |
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The Sterling Public Servant: A Global Tribute to Sylvia Ostry
ISBN: 9780773527911 / Angielski / Twarda / 352 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Very eminent contributors pay homage to a remarkable woman and her enormous span of activities, both academic and governmental In The Sterling Public Servant professional colleagues and friends pay homage to a remarkable woman and her enormous span of activities, both academic and governmental. Ostry's interests and scholarly writings range from labour economics to development and growth, to consumer protection, external trade and payments, and eventually to the question of whether, in today's world dominated by transnational economic giants grouped into three big political economic blocs,...
Very eminent contributors pay homage to a remarkable woman and her enormous span of activities, both academic and governmental In The Sterling Public ...
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cena:
291,47 |
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E-Government in Canada: Transformation for the Digital Age
ISBN: 9780776606170 / Angielski / Miękka / 398 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The rapid expansion of the Internet has fueled the emergence of electronic government at all levels in Canada. E-government's first decade featured online service underpinned by a technically secure infrastructure. This service-security nexus entails internal governance reforms aimed at realizing more customer-centric delivery via integration and coordination across departments and agencies. Yet, as online networking has become more pervasive and public demands for participation rise, pressures for greater openness and accountability intensify. The result is widening experimentation with...
The rapid expansion of the Internet has fueled the emergence of electronic government at all levels in Canada. E-government's first decade featured on...
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cena:
145,49 |
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Regional Government Innovations: A Handbook for Citizens and Public Officials
ISBN: 9780786431557 / Angielski / Miękka / 357 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The first section of this volume provides the reader with a comprehensive introduction and overview to the field of regional government in general, and of recent regional government innovations throughout the nation in particular. The second section provides 25 case studies that examine outstanding examples of public and nonprofit initiatives and programs that promote regional government throughout America. The final section studies current trends in regional governance, the evolving role of regional councils, and the regional challenges posed by increased global competition. A directory of...
The first section of this volume provides the reader with a comprehensive introduction and overview to the field of regional government in general, an...
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cena:
218,89 |
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Seamless Government: A Practical Guide to Re-Engineering in the Public Sector
ISBN: 9780787900151 / Angielski / Twarda / 320 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step approach to assess, design and implement significant change in all levels of government?and how to overcome resistance along the way.
Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step a...
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cena:
178,92 |
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Managing Chaos Complexity Government
ISBN: 9780787900236 / Angielski / Twarda / 264 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. To keep government operating smoothly, changes in public management policy and strategy usually follow the old rule of change--that it must evolve in a systematic and incremental fashion. But in today's unpredictable world of shrinking budgets, demands for better service, and greater accountability, playing by the old rules just doesn't make sense.
In this book, L. Douglas Kiel presents a framework that addresses the new chaotic reality of public management and the need for responsive change and innovation. By acknowledging the potential for positive change and renewal that can... To keep government operating smoothly, changes in public management policy and strategy usually follow the old rule of change--that it must evolve in ...
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cena:
148,24 |
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Public Participation in Public Decisions: New Skills and Strategies for Public Managers
ISBN: 9780787901295 / Angielski / Twarda / 240 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This straightforward and practical guide outlines a strategic approach to public involvement in government decision making. Prepares public managers for the difficult task of involving citizens more fully in the affairs of government while maintaining effectiveness and efficiency. Written in easy-to-understand terms, Public Participation in Public Decisions presents the Effective Decision Model of Public Involvement that managers will find to be an invaluable asset when making decisions about when and how to involve the public.
This straightforward and practical guide outlines a strategic approach to public involvement in government decision making. Prepares public managers f...
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cena:
240,52 |
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Managing Accountability
ISBN: 9780787902285 / Angielski / Twarda / 288 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Managing for Accountability is an invaluable guide for organizations struggling with issues of accountability and for managers who want to maintain their outstanding record in serving the public trust. Shows how to take a proactive approach to accountability and offers a range of practical, proven strategic management approaches, advice on implementing strategic tools, illustrative examples, useful checklists, and diagnostic tools. Helps identify the strategic issues related to accountability and outlines effective tools and methods for implementing standards of responsibility and...
Managing for Accountability is an invaluable guide for organizations struggling with issues of accountability and for managers who want to maintain th...
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cena:
178,92 |
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The Spirit of Public Administration
ISBN: 9780787902957 / Angielski / Twarda / 288 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. In this field-defining, broad approach to the study and practice of public administration, H. George Frederickson, one of the field's most respected scolars, carefully measures the meets and bounds of public administration and fixes its place in the context of changing politics, values, and ethics. He describes a robust and exciting public administration that includes, but is much more than, effective government management. The Spirit of Public Administration defines an ethic for the field that illustrates:
* What the differences are between public administration and government... In this field-defining, broad approach to the study and practice of public administration, H. George Frederickson, one of the field's most respected s...
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cena:
255,68 |
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Transforming Government: Lessons from the Reinvention Laboratories
ISBN: 9780787909314 / Angielski / Twarda / 292 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This insider's guide reveals the key lessons for managing reform being learned from the federal government's Reinventing Government program. Leaders will discover that success will be evident not in major, sweeping changes but in a series of small, but important signs.
The contributors present strategic issues for change, discussing why the current bureaucratic model of organizing is ill-suited to today's challenges and identifying what will replace it. They explore the tactics for change in public organizations, examining the repercussions of change for employees, identifying... This insider's guide reveals the key lessons for managing reform being learned from the federal government's Reinventing Government program. Leaders w...
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cena:
158,47 |
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The Reinventor's Fieldbook: Tools for Transforming Your Government
ISBN: 9780787943325 / Angielski / Miękka / 704 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Presenting more than 70 tools, The Reinventor's Fieldbook includes hundreds of practical -lessons learned,- -do's and don'ts,- -steps to take,- and -pitfalls to avoid- in public management and governance. Based on dozens of case studies from five countries, it covers the waterfront of high-performance public organizations, including: customer choice and customer service standards, performance measurement, and performance budgeting; employee empowerment and labor-management partnerships; managed competition and asset privatization; partnerships with communities; culture change strategies; and...
Presenting more than 70 tools, The Reinventor's Fieldbook includes hundreds of practical -lessons learned,- -do's and don'ts,- -steps to take,- and -p...
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cena:
306,81 |
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The World of E-Government
ISBN: 9780789023056 / Angielski / Twarda / 300 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Explore the latest groundbreaking e-government insider information
The World of E-Government investigates how electronic communication is helping to revolutionize democracies across the globe. Using case studies, cutting-edge research, and commentary from some of the field's foremost researchers, practitioners, and industry leaders, this first-of-its-kind volume explores the enormous future potential of e-government as it links all world citizens locally, regionally, nationally, and internationally. This pioneering text offers the experiences of many leading countries using electronic... Explore the latest groundbreaking e-government insider information
The World of E-Government investigates how electronic communication is helpin... |
cena:
437,16 |
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World Of E-Government, The
ISBN: 9780789023063 / Angielski / Miękka / 300 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Investigates how e-government is helping to revolutionize democracies across the globe. This pioneering text offers the experiences of many leading countries using electronic government, showing what mistakes they made, the benefits they've reaped, and the impact of e- government to democracy, traditional government, etc.
Investigates how e-government is helping to revolutionize democracies across the globe. This pioneering text offers the experiences of many leading co...
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cena:
121,40 |
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Reinventing Government or Reinventing Ourselves: The Role of Citizen Owners in Making a Better Government
ISBN: 9780791431566 / Angielski / Miękka / 138 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Challenging the assumptions of the "reinventing-government" movement now in vogue, this book unites a call for active citizenship with the current concern for improving public-agency performance. The author argues that citizens should not be viewed as customers of government, as reinventing-government advocates assume, but rather as government's owners. By analyzing a turn-of-the-century model of urban reform that depicts this relationship between citizens and government, Schachter shows how reinvigorating an active public is essential to increasing agency efficiency and responsiveness. She...
Challenging the assumptions of the "reinventing-government" movement now in vogue, this book unites a call for active citizenship with the current con...
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cena:
120,17 |
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Crisis Management and Decision Making: Simulation Oriented Scenarios
ISBN: 9780792311775 / Angielski / Twarda / 157 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
407,16 |
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Molyneux's Problem: Three Centuries of Discussion on the Perception of Forms
ISBN: 9780792339342 / Angielski / Twarda / 154 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Suppose that a congenitally blind person has learned to distinguish and name a sphere and a cube by touch alone. Then imagine that this person suddenly recovers the faculty of sight. Will he be able to distinguish both objects by sight and to say which is the sphere and which the cube?
This was the question which the Irish politician and scientist William Molyneux posed in 1688 to John Locke. Molyneux's question has intrigued a wide variety of intellectuals for three centuries. Those who have attempted to solve it include Berkeley, Reid, Leibniz, Voltaire, La Mettrie, Condillac,... Suppose that a congenitally blind person has learned to distinguish and name a sphere and a cube by touch alone. Then imagine that this person suddenl...
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cena:
402,53 |
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Efficiency in the Public Sector
ISBN: 9780792375630 / Angielski / Twarda / 302 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Regardless of where we live, the management of the public sector impacts on our lives. Hence, we all have an interest, one way or another, in the achievement of efficiency and productivity improvements in the activities of the public sector. For a government agency that provides a public service, striving for unreasonable benchmark targets for efficiency may lead to a deterioration of service quality, along with an increase in stress and job dissatisfaction for public sector employees. Slack performance targets may lead to gross inefficiency, poor quality of service, and low self-esteem for...
Regardless of where we live, the management of the public sector impacts on our lives. Hence, we all have an interest, one way or another, in the achi...
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cena:
603,81 |
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Inter and Intra Government Arrangements for Productivity: An Agency Approach
ISBN: 9780792380023 / Angielski / Twarda / 201 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Inter and Intra Governmental Arrangements for Productivity - An Agency Approach focuses on public productivity. It addresses long standing and current questions on government productivity. Its scope and coverage range from theory to very specific applications. First of all it demonstrates the applicability of a theoretical framework to concrete issues in the public sector: the Principal Agent (PA) theory or the Agency theory. Secondly, it demonstrates the different perspectives of this theoretical framework as seen by researchers and practitioners from various countries. The...
Inter and Intra Governmental Arrangements for Productivity - An Agency Approach focuses on public productivity. It addresses long st...
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cena:
402,53 |
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The Power of Institutions: Political Architecture and Governance
ISBN: 9780801487996 / Angielski / Miękka / 208 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Conventional wisdom holds that "institutions matter." Here, Andrew MacIntyre reveals exactly how they matter in the developing world. Combining an eye for current concerns in international politics with a deep knowledge of Southeast Asia, MacIntyre explores the impact of institutions on effective governance. He examines the "national political architecture" the complex of rules that determine how leadership of a state is constituted and how state authority is exercised. The Power of Institutions sets out an intriguing conundrum: one well-established body of literature decries the evils of...
Conventional wisdom holds that "institutions matter." Here, Andrew MacIntyre reveals exactly how they matter in the developing world. Combining an eye...
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cena:
127,79 |