Kategoria BISAC: Business & Economics >> Organizational Development

Companies start their lives as startups, privately funded, small, focused, and not profitable. As they mature, they often become publicly traded, profitable, much bigger, and involved in multiple projects. Christensen (1997) found that startup companies are more innovative than mature companies. Amabile (1988), Ekvall (1996), and others developed a list of organizational factors affecting the creativity of individuals in organizations. The purpose of this study is to explore the differences in the organizational climate and personal context for creativity between mature companies and startup...

Does your organization deliver good customer service?

Most organizations believe they do but in reality their customer service is transactional at best. The desire for your organization to be recognized as a market leader, stand out from the crowd and beat the competition can be achieved by transformational service culture change.

"Everyone Is A CEO" combines the concepts of organization leadership and transformational service culture change in a framework where everyone develops unforgettable experiences for your customers. The combination of these concepts is revealed in the book's...

In A Great Place to Learn & Earn, industry veteran, David J. Waldron, presents a rare insider's view of the for-profit, postsecondary career sector education industry, and its impact on the future of America's socioeconomic development. Waldron offers a simple yet inspiring template for professionals in career sector education seeking to achieve or sustain a high quality and profitable organization, team, or individual career by focusing on what is important for the success of students, employers, and other key stakeholders.

Organization Development: Strategies for Changing Environments helps managers of the future plan for and manage changes successfully in the workplace. The book teaches students how to conceptualize and implement planned interventions to increase organizational effectiveness.

Building on the success of the previous edition, Smither and Houston maintain the foundational, historical organization development content while incorporating a number of key changes:

• New material on change management, globalization, diversity, sustainability, ethics, talent management, civility in the...

Organization Development: Strategies for Changing Environments helps managers of the future plan for and manage changes successfully in the workplace. The book teaches students how to conceptualize and implement planned interventions to increase organizational effectiveness.

Building on the success of the previous edition, Smither and Houston maintain the foundational, historical organization development content while incorporating a number of key changes:

• New material on change management, globalization, diversity, sustainability, ethics, talent management, civility in the...

Mindfulness-based interventions in organizations offer the potential to build individual and institutional resilience, engage employees, and address workplace stress. Drawing from the latest research in neuroscience and behavioral science, Mindfulness in the Workplace explains how this approach can be used as a change management and organizational development strategy. The book proposes that OD and HR professionals are best suited to understand the complexity of implementing change in organizational systems and therefore should be the ones bringing mindfulness in-house.
Chapters...

Whether from customers, supply-chain partners, policymakers, or regulators, organizations in virtually every industry are facing calls to do more with less. They are feeling compelled to provide higher-quality outcomes, more rapidly, at a lower cost.

This book offers a road-tested approach for delivering these outcomes through positive organizational change. Its message comes just in time, for too many companies have gone the way of low-road strategies, such as cutting pay and perks, and working harder not smarter. Drawing on her path-breaking research, Jody Hoffer Gittell reveals...

The research-practice gap is a persistent problem in healthcare - significant new knowledge is created but only some of it is shared and even less is used. As a consequence, many innovative ideas fail to change practice in healthcare settings. Academics, practitioners, and governments alike, agree that finding new ways of mobilizing knowledge is critical to reducing this gap. Yet knowledge mobilization is especially difficult in such a complex setting. This is because knowledge is essentially social and contextual in its very nature. Straightforward, linear 'transfer' models fail to work....

Do you want to create a better marketing plan for your business which will ultimately result in better marketing and more customers for your business? If you do, then this book is for you. This book is written with entrepreneurs and small business owners in mind. If you are an entrepreneur or a small business owner, creating a marketing plan is very important because the better prepared you are, the better your marketing campaigns will do. In this book you get a marketing plan template and two examples of marketing plans. You also get practical advice on how to plan and fill out every section...

-Outstanding hits the nail on the head in every way: Practical content, terrific stories, and an easy read. Miller has provided a road map for organizations to become exceptional--just follow the path laid out. Definitely a must read -
--Dave Ramsey, author of Total Money Makeover and host of The Dave Ramsey Show
Every day outstanding organizations do things and promote values that ensure they will retain customers, grow revenues, increase market share, and build their reputations. People in these organizations hold values and take actions--...

Everything you need to implement Objectives and Key Results (OKRs) effectively

Objectives and Key Results is the first full-fledged reference guide on Objectives and Key Results, a critical thinking framework designed to help organizations create value through focus, alignment, and better communication. Written by two leading OKRs consultants and researchers, this book provides a one-stop resource for organizations looking to quantify qualitative goals and ensure each team focuses their efforts to make measureable progress on their most important goals. You'll learn...

Presents new methods in scenario thinking, based on a mix of high-level research and top-level consultancy experience. The authors describe the logical bases of a range of scenario methods and provide detailed 'road maps' on how to implement them - together with practical examples of their application.

Most of the significant change that's happening in the world, usually 'under the radar, ' is not the result of structured innovation in blue-chip companies. It's a function of massively enthusiastic people, in love with what they're doing, working with the marbles of 'social technology' and 'social flows' to shift impossibly large rocks. Jean Russell and Herman Wagner are immersed in that world of nudge and reframing, social protocols, and culture hacking. They share their experience and case studies from dozens of colleagues in this invaluable book. The Introduction explains the theory of...

Despite the popularity of organizational change management, the question arises whether its prescriptions and dominant beliefs and practices are based on solid and convergent evidence. Organizational change management entails interventions intended to influence the task-related behavior and associated results of an individual, team, or entire organization. There is a perception that a lot of change initiatives fail and limited understanding about what works and what does not and why.

Drawing on the field of psychology and based on primary research, Reconsidering Change Management...

Organisational Change & Development (OCD) is designed to capture leading-edge thinking about OCD in organisations as it merges with traditional African wisdom. It manifests in issues that differ from organisational effectiveness efforts to a highly individualized craft of catalyst practitioner. The book concludes with a chapter that studies international trends in organisational change and development. The assumptions of the evolving field of consulting psychology are incorporated. The multi-cultural nature of the new world of work and the increased diverse settings of organisations of the...

The digital age has transformed the way that customers are interacting with organisations and brands, and many companies are struggling to maintain their balance as the ground shifts beneath their feet. Sales organisations fail to recognise that the twenty-first century has changed employees as much as it has changed customers. The stakes couldn't be higher: though the customer remains firmly rooted at the heart of sales success, the path that connects sales organisations with today's best customers cuts through the twenty-first-century hiring market. The right recruiting strategies will...