Kategoria BISAC: Business & Economics >> Industries - Computers & Information Technology

This book is your concise guide to Ansible, the simple way to automate apps and IT infrastructure. In less than 250 pages, this book takes you from knowing nothing about configuration management to understanding how to use Ansible in a professional setting.

You will learn how to create an Ansible playbook to automatically set up an environment, ready to install an open source project. You ll extract common tasks into roles that you can reuse across all your projects, and build your infrastructure on top of existing open source roles and modules that are available for you to use. You...

Walden shows why most customer experience management fails to improve the customer's real experience and how to concentrate on the subjective emotional perceptions that drive the customer's actual -experience- rather than the quantitative service efficiency metrics gathered by most CX tools.

Customer experience management is not about managing every objective -experience- your customers have with you. It's about understanding, measuring and creating -experiences- that customers -value-.

So while service and efficiency are wonderful things, they represent -business as usual-;...

Based on extensive primary research conducted over more than 15 years, this book documents the...

This volume conveys some of the surprises, puzzles and success stories in high-dimensional and complex data analysis and related fields. Its peer-reviewed contributions showcase recent advances in variable selection, estimation and prediction strategies for a host of useful models, as well as essential new developments in the field.

The continued and rapid advancement of modern technology now allows scientists to collect data of increasingly unprecedented size and complexity. Examples include epigenomic data, genomic data, proteomic data, high-resolution image data, high-frequency...

Everything you need to know to protect from and react to a cyber attack

Cybersecurity risk is an increasingly key topic to all those engaged in business and commerce. Widely reported and increasing incidents of cyber invasion have contributed to the growing realisation that this is an area all businesses should understand, be prepared for and know how to react when attacks occur.

While larger corporates now pay close attention to defending themselves against cybersecurity infringement, small to medium businesses remain largely unaware of the scale and range of threats to...

This guide is for practicing statisticians and data scientists who use IBM SPSS for statistical analysis of big data in business and finance. This is the first of a two-part guide to SPSS for Windows, introducing data entry into SPSS, along with elementary statistical and graphical methods for summarizing and presenting data. Part I also covers the rudiments of hypothesis testing and business forecasting while Part II will present multivariate statistical methods, more advanced forecasting methods, and multivariate methods.

IBM SPSS Statistics offers a powerful set of...

This book constitutes the revised selected papers from the 10th Global Sourcing Workshop held in Val d'Isere, France, in February 2016. The 11 papers presented in this volume were carefully reviewed and selected from 47 submissions.
The book offers a review of the key topics in outsourcing and offshoring of information technology and business services offering practical frameworks that serve as a tool kit to students and managers. The range of topics covered is wide and diverse, but predominately focused on how to achieve success in shared services and outsourcing. More specifically,...