Kategoria BISAC: Business & Economics >> Total Quality Management

The Lean Book of Leanprovides a succinct overview of the concepts of Lean, explains them in everyday terms, and shows how the general principles can be applied in any business or personal situation. Disengaging the concept of Lean from any particular industry or sector, this book brings Lean out of the factory to help you apply it anywhere, anytime. You'll learn the major points and ideas along with practical tips and hints, and find additional insight in the illustrative examples. Lean is all about achieving...

Small businesses face many challenges today, including the increasing demand by larger companies for ISO 9001compliance, a challenging task for any organisation and in particular for a small business without quality assurance experts on its payroll. Ray Tricker has already guided hundreds of businesses through to ISO accreditation, and this sixth edition of his life-saving ISO guide provides all you need to meet the new 2015 standards.

ISO 9001:2015 for Small Businesses helps you understand what the new standard is all about and how to achieve compliance in a cost effective...

Small businesses face many challenges today, including the increasing demand by larger companies for ISO 9001compliance, a challenging task for any organisation and in particular for a small business without quality assurance experts on its payroll. Ray Tricker has already guided hundreds of businesses through to ISO accreditation, and this sixth edition of his life-saving ISO guide provides all you need to meet the new 2015 standards.

ISO 9001:2015 for Small Businesses helps you understand what the new standard is all about and how to achieve compliance in a cost effective...

A unique opportunity at another company. A step up in position. More money. We've all heard the familiar explanations offered by employees as they head off to newer--and presumably better--career opportunities. But is employee turnover just "the unavoidable cost of doing business?" Or is there something proactive you and your organization can do to keep your best people around for years to come?

Based on enlightening research, the original edition of The 7 Hidden Reasons Employees Leave revealed that despite what we believe, people are four times more likely to leave a job...

Forget everything you've learned in any "statistics" courses you've ever attended. This ground-breaking book will introduce a "mind set," not a "tool set" to effectively utilize data to improve your practice.

This totally revised and streamlined edition presents an everyday organizational language to understand the many guises of variation and a framework to react appropriately. A deeper understanding of variation is far more important than statistical techniques when solving quality improvement problems in a healthcare practice.

While defined projects are still necessary for...

This title was first published in 2001. Universities in developing countries have followed their counterparts in developed countries and adopted quality assurance to improve the quality of their activities. This text examines the wisdom of such a move when many of the conditions necessary for its success are not present. It concludes that quality assurance can be useful in developing countries because it shows how a university's seemingly disparate activities are related to one another to serve a common goal and how the quality of these can best be improved by using an integrated approach....

Completely revised to align with ISO 9001:2015, this handbook has been the bible for users of 　ISO 9001 since 1994, helping organizations get certified and increase the quality of their outputs.

Whether you are an experienced professional, a novice, or a quality management student or researcher, this is a crucial addition to your bookshelf. The various ways in which requirements are interpreted and applied are discussed using published definitions, reasoned arguments and practical examples.　 Packed with insights into how the standard has been used, misused and...

Completely revised to align with ISO 9001:2015, this handbook has been the bible for users of 　ISO 9001 since 1994, helping organizations get certified and increase the quality of their outputs.

Whether you are an experienced professional, a novice, or a quality management student or researcher, this is a crucial addition to your bookshelf. The various ways in which requirements are interpreted and applied are discussed using published definitions, reasoned arguments and practical examples.　 Packed with insights into how the standard has been used, misused and...