Kategoria BISAC: Business & Economics >> Quality Control

Operational Excellence is achieved when all employees in your organization can see the flow of value to your customers and can make adjustments to that flow before it breaks down. Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques presents nine time-tested guidelines for designing business process flow that enable Operational Excellence in the office. Each chapter describes one guideline by using text, illustrations, and practical examples to provide a comprehensive understanding of why creating flow in the...

A powerful and effective Lean tool, 5S can help prevent company failure and launch an organization into world-class operational excellence. Until now, however, there has been a need for a book with detailed step-by-step guidelines on how to properly implement 5S (Sort, Set in Order, Scrub, Standardize, Sustain) and the visual workplace. Complete with color images, The 5S Playbook: A Step-by-Step Guideline for the Lean Practitioner fills this need.

This new book in The LEAN Playbook Series is your guide to proper 5S and visual workplace implementation. It is ideal for...

While more and more companies are aggressively pursuing Operational Excellence by employing Six Sigma, Lean, and other continuous improvement methods, the concept has yet to be defined in a way that can be easily taught and applied, especially in industries other than manufacturing. This book fills that need.

Beyond the Lean Office uses a compelling novel format to illustrate what it takes to create and sustain flow and Operational Excellence in the office. Readers learn as they follow the main character through initial attempts to correct late responses to a...

Since the success of products significantly depends on the quality of product performance, inadequate management of the product design process can lead to improper performance of products that can result in significant long-term business losses. Design for Profitability: Guidelines to Cost Effectively Manage the Development Process of Complex Products presents a design guideline for complex product design and development that enables you to cost-effectively improve the technical performance of your products and consequently improve your competitiveness in the marketplace as well as...

Addressing 30 statistical myths in the areas of data, estimation, measurement system analysis, capability, hypothesis testing, statistical inference, and control charts, this book explains how to understand statistics rather than how to do statistics. Every statistical myth listed in this book has been stated in course materials used by the author's clients, by employers, or by experts in training thousands.

Each myth is an unconditional statement that, when taken literally and at face value, is false. All are false under some conditions while a few are not true under any condition....

Created by Lean practitioners with real-world, results-proven track records, this book is designed to help struggling managers and leaders, interested in the benefits of Lean but bereft of budgets to hire full-time consultants, start substantial change in their enterprises and begin to reap the benefits of Lean.

At once a how-to manual and a strategic management guide, the book lays out, in simple English, all the steps for implementing Lean, from formulating a strategy and managing organizational change, to establishing a kanban-driven, level-loaded production system.

Presenting...

"In this book, Peter Bogetoft - THE expert on the theory and practice of benchmarking - provides an in-depth yet very accessible and readable explanation of the best way to do benchmarking, starting from the ground up."
Rick Antle
William S. Beinecke Professor of Accounting, Yale School of Management
CFO, Compensation Valuation, Inc.

"I highly recommend this well-written and comprehensive book on measuring and managing performance. Dr. Bogetoft summarizes the fundamental mathematical concepts in an elegant, intuitive, and understandable way."
Jon A....

Enhancing Enterprise Intelligence: Leveraging ERP, CRM, SCM, PLM, BPM, and BI takes a fresh look at the benefits of enterprise systems (ES), focusing on the fact that ES collectively contribute to enhancing the intelligence quotient of an enterprise. The book provides an overview of the characteristic domains (i.e., business functions, processes, and activities) addressed by the various categories of ES, namely, ERP, CRM, SCM, PLM, BPM, and BI.

The book begins with an overview of agile enterprises and dimensions of intelligent enterprises. The middle chapters detail CRM s decisive...

Many types of security technologies are currently in use, with biometrics being one of the latest and most cutting-edge forms that has been produced for mass application. Biometrics, while intriguing, is often broached with hesitation and poor understanding. Adopting Biometric Technology: Challenges and Solutions advocates increased implementation of biometric technology areas of the world where it has been least accepted, particularly in the United States.

This book looks at several specific applications of biometric technology, challenging issues that have obstructed the...

Many shops have simplified their production control by using card-based systems such as kanban and Constant Work-in-Process (ConWIP). Although these systems provide a simple and highly effective visual approach for controlling manufacturing and service operations, all too many shops struggle with failed implementations or achieve results that fall below expectations. These outcomes can be attributed to a poor fit between the actual control problem and the solution applied.

This book takes a different approach to most other books on the subject--as it starts with an introduction...

With the globalization of work and technological advancements in recent years, and with emphasis on service quality today, organizations have changed. Virtual work has emerged as the new employment relationship and has been embraced by employees and employers in many industries. This book explores the dynamics of changing organization structures, theories of leadership and trust, and how dimensions of self-efficacy works in this new work relationship. Organizational Behavior and Virtual Work: Concepts and Research shows the enormous impact of technology and globalization on employment...

Quality is a discipline that focuses on product and service excellence. This book is about improving the quality of products and services. The improved quality and reliability lead to higher perceived value and increased market share for a company, thereby increasing revenue and profitability.

The book discusses the concepts and dimensions of quality, costs of poor quality, the importance of quality in this highly competitive global economy, and quality programs--Six Sigma and Lean Six Sigma that focus on improving quality in industries. The text integrates quality concepts,...

Small businesses face many challenges today, including the increasing demand by larger companies for ISO 9001compliance, a challenging task for any organisation and in particular for a small business without quality assurance experts on its payroll. Ray Tricker has already guided hundreds of businesses through to ISO accreditation, and this sixth edition of his life-saving ISO guide provides all you need to meet the new 2015 standards.

ISO 9001:2015 for Small Businesses helps you understand what the new standard is all about and how to achieve compliance in a cost effective...

Small businesses face many challenges today, including the increasing demand by larger companies for ISO 9001compliance, a challenging task for any organisation and in particular for a small business without quality assurance experts on its payroll. Ray Tricker has already guided hundreds of businesses through to ISO accreditation, and this sixth edition of his life-saving ISO guide provides all you need to meet the new 2015 standards.

ISO 9001:2015 for Small Businesses helps you understand what the new standard is all about and how to achieve compliance in a cost effective...

There are many books on TWI, but they don't include any new material. Practitioners have altered the programs without understanding the underlying principles. These changes have made the programs less effective. This book will identify/explain the main principles of the TWI Programs. Knowing these principles will enable modification of the programs to fit organizations needs/cultures without losing any effectiveness -- Practitioners will know what to change and how to make those changes. This book reviews WHAT the programs are and then explains HOW to use them. It tells WHY we do certain...

Many books explain how to construct a value stream map, but few explain the process conditions and characteristics required to ensure a value stream map can be completed successfully. Lean Execution: The Basic Implementation Guide for Maximizing Process Performance fills this need.
Although the book explains Lean methods and tools that maximize process performance, its main focus is on providing readers with detailed guidelines, process conditions, and helpful tips for ensuring successful implementation.
Based on Clifford Fiore s insights and experiences gained through years of...

This book gives healthcare leaders a practical guide to implementing the 4 key components of lean daily management system - 1. LDM boards; 2. Leadership rounds 3. Leader daily disciplines and 4. Lean projects. Although lean is not new to healthcare, effective LDM is just now taking hold with the best lean healthcare organizations in the U.S. and Canada. Leaders are realizing that sustaining their lean projects over time has proven to be a challenge without first addressing the organizations management system/model. LDM gives leaders a straightforward approach to do just that as well as...