Over time, overemphasis and adherence to the same proven routines that helped your organization achieve success can also lead to its decline resulting from organizational inertia, complacency, and inflexibility. Drawing lessons from one of the best models of success, the evolutionary model, Inverting the Paradox of Excellence explains why your organization must proactively seek out changes or variations on a continuous basis for ensuring excellence by testing out a continuum of opportunities and advantages. In other words, to maintain excellence, the company must be in a...

Addressing the primary management and operation concerns of cloudware, including performance, measurement, monitoring, and security, this pragmatic book:

• Introduces the enterprise applications integration...

In today's competitive business environment, most companies realize that the better they can manage their customer relationships, the more successful they will become. Customer Relationship Management (CRM) software systems are key tools for companies to manage the customer-facing processes of their businesses. However, many companies have resisted implementing this most critical customer-oriented application due in large part to the lack of a single-point resource on implementing a CRM system. This book attempts to fill that gap.

Implementing SAP^(r) CRM will help...

Enhancing Enterprise Intelligence: Leveraging ERP, CRM, SCM, PLM, BPM, and BI takes a fresh look at the benefits of enterprise systems (ES), focusing on the fact that ES collectively contribute to enhancing the intelligence quotient of an enterprise. The book provides an overview of the characteristic domains (i.e., business functions, processes, and activities) addressed by the various categories of ES, namely, ERP, CRM, SCM, PLM, BPM, and BI.

The book begins with an overview of agile enterprises and dimensions of intelligent enterprises. The middle chapters detail CRM s decisive...

This book unravels the mystery of Big Data computing and its power to transform business operations. The approach it uses will be helpful to any professional who must present a case for realizing Big Data computing solutions or to those who could be involved in a Big Data computing project. It provides a framework that enables business and technical managers to make optimal decisions necessary for the successful migration to Big Data computing environments and applications within their organizations.

The emerging possibilities of information technology and data communication, the globalization of markets, and the ongoing specialization of firms have paved the way for network enterprises as an organizational model of collaboration and coordination across loosely connected individual companies. This book explores the varous types of business networks and explains the underlying technology used to create them. It covers customer newtorks, supply chain networks, manufacturing networks, and aggregator networks. Supporting technology includes enterprise process management, component...

Intelligent Enterprise Technologies guides IT and business executives through the exploding number of technologies that create an intelligent enterprise that is agile and highly competitive. The book begins by examining human intelligence and how the Internet and neural networks relate to it. The book then examines different types of intelligence, such as social, contextual, search, and physical intelligence and the technologies that emulate them. These technologies include social networking, search engines, data analytics, location services, and the Internet of Things....