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Kategoria BISAC: Business & Economics >> Business Communication - General
ilość książek w kategorii: 4001
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Tailing Mulligan: Mastering the Art of Workplace Communication
ISBN: 9780595306589 / Angielski / Miękka / 132 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Think communication is a problem in your office? Try working for a multinational corporation where the boss really does bite off heads, your co-worker is an oversensitive pig, and the suspicious rodents you supervise misread your attempts to save their jobs. Follow the blunders and challenges of Jerry Mulligan as he rises through the ranks with guidance from a seasoned friend. Learn from Jerry's mistakes and avoid repeating them
"Sit Stay And read this book It's a gem of common sense advice that everyone in the workforce should read. It's an advocate for the employer, and every... Think communication is a problem in your office? Try working for a multinational corporation where the boss really does bite off heads, your co-worker...
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cena:
60,64 zł |
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Answering the Call: Communication Technologies and the Not-for-Profit Organization
ISBN: 9780595323852 / Angielski / Miękka / 160 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This book discusses the many ways a small not-for-profit organization can leverage telecommunications technologies to advance its mission.
This book discusses the many ways a small not-for-profit organization can leverage telecommunications technologies to advance its mission.
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cena:
69,33 zł |
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Appreciative Team Building: Positive Questions to Bring Out the Best of Your Team
ISBN: 9780595335039 / Angielski / Miękka / 112 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. ""This book is full of provocative and positive questions that will develop and enhance your team's performance, yielding faster and better results."
" --Julie Meiresonne Director, Customer Relations Hunter Douglas Window Fashions Division, Broomfield, CO ""Take time to savor every page of this book. Let yourself be drawn in by the questions. They will transform how you and others work on a day-to-day basis. This book is a meaningful contribution to the field. Grab it."" --Jane Galloway Seiling Senior Editor, The Taos Institute Consultant and Author, "The Membership Organization" ""This book is full of provocative and positive questions that will develop and enhance your team's performance, yielding faster and better results."<...
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cena:
69,33 zł |
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From Cross Purposes to Cooperation: The Ten Factors that Unify a Cross-Functional Team
ISBN: 9780595368358 / Angielski / Miękka / 80 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Is your team struggling and working at cross purposes?
Cross-functional teams can deliver results that teams in 'business as usual" mode cannot. Even so, many disappoint because they fail to manage the unique complexities of cross-functional teams. Through the Top Ten Unity Factors you create an action plan to capitalize on what is working and improve what is not. It's simple and practical. As a result your team performance and results will soar.
Is your team struggling and working at cross purposes?
Cross-functional teams can deliver results that teams in 'business as usual" mode cannot. Ev... |
cena:
47,60 zł |
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Communication and Coordination Strategies: Essays on the Emergence and Evolution of Economic Complexity
ISBN: 9780595370320 / Angielski / Miękka / 248 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
125,84 zł |
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Lady Covington Says Business Etiquette Is a Must: From Home to the Boardroom You Never Want to Be Without It
ISBN: 9780595404018 / Angielski / Miękka / 56 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Lady Covington says "we have only touched the surface for making etiquette a part of our lives, but most important we have a start."
This book will give you all the ground-work to become a successful business representative for your company as well and for yourself. You will learn how to dine with etiquette, handle table conversation and dress the part for success, as well as meetings, telephone protocol and much more. If you want to improve your image and benefit your company, all you have to do is follow these simple easy steps and you will have the edge over your competition and power... Lady Covington says "we have only touched the surface for making etiquette a part of our lives, but most important we have a start."
This book will... |
cena:
43,25 zł |
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Taking the I Out of Clientele: A Retailer's Guide to Selling Better Than You Can Sell
ISBN: 9780595413690 / Angielski / Miękka / 112 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Retail professionals know that successful selling means building a clientele. However, traditional sales training still puts too much attention on the seller and on developing strategies for the short-term sale. "Taking the "I" Out of Clientele" turns the conventional wisdom of selling on its head by moving the focus from the seller to the customer, where it truly belongs. After all, no one likes to be "sold." Customers want to be "helped." With simple, easy-to-apply strategies, retail expert Cheryl Beall shows how to turn potential customers into lifetime clients. You'll discover a... Retail professionals know that successful selling means building a clientele. However, traditional sales training still puts too much attention on ... |
cena:
60,64 zł |
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The Wrong Bottom Line: and How to Change It
ISBN: 9780595415670 / Angielski / Miękka / 196 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The undergirding of "The Wrong Bottom Line" is that people not profit are the key to success regardless of the business or organization. And if the people concerns are addressed, the profit line will improve along with the people. While this is not a new concept and has been talked and written about, a review of the majority of organizations finds little change.
"The Wrong Bottom Line" provides uncomplicated activities that can be done by anyone, and that will make dramatic improvement in the attitude, success and production of the people in any organization. This book covers skills and... The undergirding of "The Wrong Bottom Line" is that people not profit are the key to success regardless of the business or organization. And if the pe...
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cena:
78,03 zł |
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Beyond Service Lies the Experience
ISBN: 9780595422821 / Angielski / Miękka / 112 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. "I believe that David has struck upon the foundational benchmark of service for the next business generation. It is a true master that can impart knowledge in an entertaining fashion. This book is the valuable resource for any proactive success-minded leader that intends on exceeding expectations." -Dr. Julian L. Evans "A fresh look at putting the customer at the heart of marketing. It's an enjoyable look at creating an experience that customers will associate positively with your product or service." -Dr. Diane Troyer, president, Cy-Fair College "The key to success for any business is...
"I believe that David has struck upon the foundational benchmark of service for the next business generation. It is a true master that can impart know...
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cena:
60,64 zł |
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Spoil 'em Rotten!: Five-Star Customer Delight in Action
ISBN: 9780595424122 / Angielski / Miękka / 152 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Companies spend incredible amounts of energy and treasure trying to bring new customers in the front door, only to watch them walk right out the back because they feel unimpressed, dissatisfied, or even insulted by the terrible service they receive.
"Spoil 'em Rotten," and close that back door! Keep every customer you ever earn by treating them so well, they'll fight to stay with you. Turn your delighted customers into your most powerful sales force, as they brag about how well you treat them to their friends, colleagues, even strangers on the street. When Candice is assigned to write a... Companies spend incredible amounts of energy and treasure trying to bring new customers in the front door, only to watch them walk right out the back ...
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cena:
64,98 zł |
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Harnessing Customers - How to Increase Impulse Shopping in Supermarkets
ISBN: 9780595438488 / Angielski / Miękka / 76 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
47,60 zł |
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The Great Game of Networking: Simple, Fun, Actionable Strategies for Becoming a Networking All-Star!
ISBN: 9780595457724 / Angielski / Miękka / 124 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. "The Great Game of Networking" will help anyone from any experience level be more confident, more effective, more professional, and more successful at networking. As implied by the title, the author believes networking, and business in general, should be fun, and that what keeps it from being fun is often a lack of the skills needed to "play" at a professional level. It approaches what many consider a very challenging undertaking with a set of quickly grasped, easily applied techniques that can provide immediate returns.
This straightforward book can be read and implemented in the same... "The Great Game of Networking" will help anyone from any experience level be more confident, more effective, more professional, and more successful at...
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cena:
56,29 zł |
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Simple Solutions: How Enterprise Project Managementsupported Harvard Pilgrim Health Care's Journey from Near Collapse to #1
ISBN: 9780595461103 / Angielski / Miękka / 256 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. In "Simple Solutions: How "Enterprise Project Management"Supported Harvard Pilgrim Health Care's Journey from Near Collapse to #1," author Lisa DiTullio, renowned speaker and successful business leader, shares project management practices which supported the Boston-based health insurance company on its path from crisis in 1999 to national acclaim today. In a straightforward style, Lisa shows you how you can successfully introduce project management in any organization. Learn how to "fight for the CAUSE," using five simple strategies: Communicate, Advocate, Understand, Systemize, and... In "Simple Solutions: How "Enterprise Project Management"Supported Harvard Pilgrim Health Care's Journey from Near Collapse to #1," author Lisa DiT... |
cena:
91,07 zł |
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Optimize Now (or else!): How to Leverage Processes and Information to Achieve Enterprise Optimization (and Avoid Enterprise Extinction)
ISBN: 9780595660629 / Angielski / Twarda / 368 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Companies are often their own worst enemies. We work in disconnected functional and geographic silos, making it impossible to achieve end-to-end effectiveness. We struggle to make optimal decisions due to our overwhelming lack of quality information.
In "Optimize Now (or else )," David Fisher identifies the source of many of these problems and attacks them at their core. He explores the critical importance of processes and information that represent both the root of our problems and our greatest opportunity for dramatic improvement. He introduces new leadership in the Chief Process and... Companies are often their own worst enemies. We work in disconnected functional and geographic silos, making it impossible to achieve end-to-end effec...
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cena:
156,27 zł |
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Beyond Service Lies the Experience
ISBN: 9780595679867 / Angielski / Twarda / 112 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. "I believe that David has struck upon the foundational benchmark of service for the next business generation. It is a true master that can impart knowledge in an entertaining fashion. This book is the valuable resource for any proactive success-minded leader that intends on exceeding expectations."-Dr. Julian L. Evans"A fresh look at putting the customer at the heart of marketing. It's an enjoyable look at creating an experience that customers will associate positively with your product or service."-Dr. Diane Troyer, president, Cy-Fair College"The key to success for any business is customer...
"I believe that David has struck upon the foundational benchmark of service for the next business generation. It is a true master that can impart know...
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cena:
104,11 zł |
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Spoil 'em Rotten!: Five-Star Customer Delight in Action
ISBN: 9780595679959 / Angielski / Twarda / 152 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Companies spend incredible amounts of energy and treasure trying to bring new customers in the front door, only to watch them walk right out the back because they feel unimpressed, dissatisfied, or even insulted by the terrible service they receive.
"Spoil 'em Rotten," and close that back door! Keep every customer you ever earn by treating them so well, they'll fight to stay with you. Turn your delighted customers into your most powerful sales force, as they brag about how well you treat them to their friends, colleagues, even strangers on the street. When Candice is assigned to write a... Companies spend incredible amounts of energy and treasure trying to bring new customers in the front door, only to watch them walk right out the back ...
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cena:
108,45 zł |
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Simple Solutions: How Enterprise Project Managementsupported Harvard Pilgrim Health Care's Journey from Near Collapse to #1
ISBN: 9780595700691 / Angielski / Twarda / 256 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. In "Simple Solutions: How "Enterprise Project Management"Supported Harvard Pilgrim Health Care's Journey from Near Collapse to #1," author Lisa DiTullio, renowned speaker and successful business leader, shares project management practices which supported the Boston-based health insurance company on its path from crisis in 1999 to national acclaim today. In a straightforward style, Lisa shows you how you can successfully introduce project management in any organization. Learn how to "fight for the CAUSE," using five simple strategies: Communicate, Advocate, Understand, Systemize, and... In "Simple Solutions: How "Enterprise Project Management"Supported Harvard Pilgrim Health Care's Journey from Near Collapse to #1," author Lisa DiT... |
cena:
134,54 zł |
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Professional Communication
ISBN: 9780631225096 / Angielski / Miękka / 252 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. In today's global business environment it is necessary to communicate successfully across cultural boundaries of languages, styles, and values. Professional Communication in International Settings provides a practical way to help individuals deal with a variety of cultural practices by systematically developing their own capacity to learn culturally appropriate behaviors and actions.
In today's global business environment it is necessary to communicate successfully across cultural boundaries of languages, styles, and values. Pro...
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cena:
208,40 zł |
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Leader's Edge: How to Use Communication to Grow Your Business and Yourself
ISBN: 9780684804330 / Angielski / Miękka / 176 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. In The Leader's Edge, Sandy Linver, the well-known consultant and president of Speakeasy Inc., shows how her clients -- from top-notch companies such as Coca-Cola, Andersen Consulting, and UPS -- have used effective communication skills to reach their high leadership positions. In this book, you'll meet chairmen, presidents of companies, and heads of divisions from different industries with one thing in common: They're all committed to communicating well and becoming the best speakers they can be. At one point or another, in each of their careers, these people discovered something very...
In The Leader's Edge, Sandy Linver, the well-known consultant and president of Speakeasy Inc., shows how her clients -- from top-notch companies such ...
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cena:
60,64 zł |
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The Magic of Dialogue: Transforming Conflict Into Cooperation
ISBN: 9780684865669 / Angielski / Miękka / 240 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. In this groundbreaking work, famed social scientist and world-famous public opinion expert Daniel Yankelovich reinvents the ancient art of dialogue.
Successful managers have always known how to make decisions and mobilize coworkers. But as our businesses continue to expand, conversations and discussions just aren't enough to bring people and their different agendas together anymore. Dialogue, when properly practiced, will align people with a shared vision, and help them realize their full potential as individuals and as a team. Drawing on decades of research and using real life examples,... In this groundbreaking work, famed social scientist and world-famous public opinion expert Daniel Yankelovich reinvents the ancient art of dialogue. <...
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cena:
69,51 zł |
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