This handbook critically reviews mainstream hospitality human resources management (HRM) research topics & sets directions for future research efforts. Researchers provide thorough reviews & discussions, reviewing hospitality HRM research by topic, as well as illustrating how theories & concepts can be applied in the hospitality industry.

It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry. Principles of Management for the Hospitality Industry is designed specifically for hospitality students who need to be able to use management tools and techniques to become successful hospitality managers.

By placing you at the heart of an imaginary workplace this book offers the opportunity to work through all of the items of discussion for each topic. The chapter begins with a scenario to prompt an exploration of a...