When change initiatives fail, many times the organization is blamed for not aligning projects to business needs from the beginning, or for not turning knowledge into action. Making Change Work argues that what connects success with these initiatives is behavioral change. It brings together the ROI Institute's established methodology for aligning projects and programs to business needs and for evaluating impact and ROI with the Turning Learning Into Action methodology developed by Emma Weber to support learning transfer. The book offers a step-by-step process for any business initiative...
When change initiatives fail, many times the organization is blamed for not aligning projects to business needs from the beginning, or for not turning...
Written by two of the world's most well-known ROI (Return On Investment) gurus, this guide is indispensable for anyone involved in implementing major non-capital investment projects. These range from human capital programs to marketing initiatives, technology implementations, systems integrations, quality and lean processes, public health initiatives, procurement procedures, public relations events, risk management policies, economic development programs, corporate social responsibility projects, public policy programs, branding activities, innovation programs, customer satisfaction...
Written by two of the world's most well-known ROI (Return On Investment) gurus, this guide is indispensable for anyone involved in implementing maj...