This book is about strategic performance management for the Twenty-First Century organization. In a practical step-by-step approach it navigates readers though the identification, measurement, and management of the strategic value drivers as enables of superior performance. Using many real life case examples this book outlines how organizations can visualize their value creation, design relevant and meaningful performance indicators to assess performance, and then use them to extract real management insights and improve everyday strategic decision making as well as organizational learning. A...

Intellectual Capital scores highly on the agenda of practicing managers and academics as they all try to disentangle such problems as how to identify and measure intellectual capital and how to value and report intangibles and invisible assets. Few people doubt the importance of measuring, managing, and reporting intangibles such as Intellectual Capital and most practitioners and scholars are in agreement that intangible assets such as knowledge, brand, relationships, organizational culture, and intellectual property are the primary drivers of competitiveness in todays global economy....