Return on Investment (ROI) remains one of the most challenging issues facing human resource development and performance improvement professionals today. This work demonstrates how effective ROI can be when applied to project management. It provides a brief introduction to the project management process, and an overview of the ROI measurement process. In almost every industry, employees are required to manage multiple projects, which have competing priorities, critical deadlines, and unexpected interruptions - making everyone a project manager in some fashion. Additionally, most employees feel...

Employee turnover has become a very serious and perplexing problem for all organizations. Managing retention and keeping the turnover rate below target and industry norms is one of the most challenging issues facing business. All indications point toward the issue compounding in the future and, even as economic times change, turnover will continue to be an important issue for most job groups. Yet despite these facts employee turnover continues to be the most unappreciated and undervalued issue facing business leaders.

Helps HR practitioners implement & evaluate leadership development programs. This work shows how to communicate and overcome barriers to implementation. It combines theory and practical case studies to illustrate developing a scorecard approach.

This text offers a comprehensive, step-by-step process for measuring return on investment in human resources programmes. Based on the classic ROI definition of earnings divided by investment, the ROI Process developed by co-author Jack J. Phillips aids managers in determining and improving the bottom-line impact that human resource programmes have had on an organization. The ROI Process provides six additional measures in the form of a scorecard to track and monitor the total impact of the human resource programmes.

Meet the demands of a competitive worldwide competitive economy. Discover the relevance of these 16 global HRD trends to your organization: * Strategy and training * Needs assessment and analysis * Performance improvement * Corporate universities * Training and delivery * Shared responsibilities * Systematic evaluation * Measuring the return on investment (ROI) * Training costs * Profit centers * Budgeting * Learning objectives * Management partnerships * Technology * Global training programs * Outsourcing Jack Phillips noticed something while consulting for organizations all over the world....