This book features both cutting-edge contributions on managing knowledge in transformational contexts and a selection of real-world case studies.

This book constitutes a valuable manual for young and seasoned business researchers alike, and provides a comprehensive summary for the whole research journey.

It presents the latest research on intelligent information systems, computational intelligence methods in Information Systems and new trends in Business Process Management, making it a valuable resource for both researchers and practitioners looking to expand their information systems expertise.

This book conceptualises and develops crowdsourcing as an organisational business process. The book offers a process model to guide organisations towards the establishment of business process crowdsourcing (BPC), and empirically showcases and evaluates the model using two current major crowdsourcing projects.