According to Peter Drucker the most important challenge of management in the 21st century will be to increase knowledge worker productivity substantially. This book presents tried and tested methods, and concrete suggestions to analyse and design effective knowledge work. Each topic is accompanied by a self diagnosis allowing the reader to assess their own situation. The authors include case studies to provide inspiration as to the 'next practices' for shaping the future of knowledge work. Amongst others, the book addresses the following questions: What is knowledge work? What are strategies...

Competitive Strategies for Small and Medium Enterprises

In diesem Essential finden Sie konkrete und praxiserprobte Hinweise, wie die Wissensmanagement-Anforderungen der ISO 9001:2015 zum Nutzen Ihrer Organisation umgesetzt werden konnen und welche weiteren Schritte zur Entwicklung eines wertschopfungsorientierten Wissensmanagements notwendig sind. Jedes Kapitel enthalt einfache Kontrollfragen, anhand derer Sie feststellen konnen, wie weit Sie mit der Umsetzung der Anforderungen der neuen Norm bereits gekommen sind. Eine Checkliste und ein Musterstellenprofil geben weitere Hilfestellung.

This is the first comprehensive text which brings together European, Asian and American perspectives on knowledge-based value creation. Includes case studies, examples, questions and assignments as well as easy to use knowledge management tools.

This book features both cutting-edge contributions on managing knowledge in transformational contexts and a selection of real-world case studies.