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Your business is either enhanced by the presence of trust or held back by the presence of distrust. Robert Shaw gives conviction and advice to the leader who recognizes that trust becomes a performance multiplier only when the leader is prepared to go first.
-- Craig E. Weatherup, president, PepsiCo, Inc.

If you've never examined how trust affects your organization, maybe you should. In this engaging book, Robert Shaw moves past the right thing to do argument and focuses on trust as a critical issue successful managers cannot take...

A framework for transforming business cultural clashes into cultural synergy.

As the global economy continues to expand, the need for cross-cultural understanding is a key component to business success. In the U.S. and Japan alone, more than two million business people are directly involved in cross-cultural business situations.

Atsushi Funakawa, a native of Japan who has studied and worked extensively in both the U.S. and Japan, outlines his innovative model for managing people across cultures. This comprehensive guide shows how the two cultures have very different...

Large Group Interventions presents a comprehensive overview of twelve of the most powerful methods of large group interventions in use today. This comprehensive guide describes the methods' origins, explores their differences and similarities, and presents vivid examples and case studies of each intervention method in action. Bring together as many as two thousand employees and customers in one location for activities as diverse as creating future direction, restructuring the organization, solving problems, and generating new ideas.

Large Group Interventions covers: **A brief...

The definitive guide to successful corporate transformation

?The framework Bob Miles illustrates in his new book has been the key tool Symantec has used to start the shift from being a technology-driven to a customer-driven company. Business leaders facing a variety of corporate transformation challenges will benefit from this important executive briefing.? -- Gordon E. Eubanks, Jr., chief executive officer, Symantec Corporation

The distillation of a stellar twenty-year career, Leading Corporate Transformation is consultant Robert Miles's reply to executives who want...

Save time, money, and effort by planning your adult learning programs like a pro. This book outlines a systematic planning process for directors of learning
in business and education and offers comprehensive, hands-on guidance for the full range of planning tasks.

Discover a Breakthrough Model for MNCs

In a dynamic global economy, multinational corporations (MNCs) face certain competitive challenges that traditional, hierarchical hub and spoke organizations simply aren't geared to meet. But in this landmark work, Harvard Business School professor Nitin Nohria and London Business School Professor Sumantra Ghoshal present a viable alternative -- the differentiated network. Writing for managers seeking changes in their administrative systems that boost firm performance, and for academics engaged in research organization design, the authors...

A Strategic Boot Camp for Leadership Development -David Dotlich has worked with top management of the best companies to deliver Action Learning programs for over fifteen years. His insights into how leaders develop and his experience as a coach and executive are captured in this excellent book.- --Arnold Kanarick, executive president and chief human resources officer, The Limited Plug into a dynamic leadership development process custom made for today's rapidly changing, technology-driven business environment. Unlike traditional classroom-style programs, Action Learning engages managers in...

IT solutions from the leading edge

Information technology promises much but, as many businesses are finding, it often fails to deliver. Representing the new wave of thinking about I.T., this thought-provoking collection assembles leading researchers from four continents, including Dan Robey, Robert Zmud, Claudio Ciborra and Robert Benjamin. Writing with deep knowledge of both I.T. and business, they persuasively argue for the integration of the core business unit and the I.T. function, advocate a new role for I.T. professionals, stress the importance of managing outcomes rather...

Make the most of sales and marketing

Those who have direct responsibility for sales and marketing organizations, as well as those who want more knowledge about the best practices in these critical areas, will gain new and important insights from Dan Stowell's book.
-- Bernard F. Sergesketter, vice president (retired), AT&T

Forget the old-school approach to Sales and Marketing. These six winning practices put those departments back on par with the rest of the modern business world, and opens the door to higher profits.

Based on studies in more than...

Timeless, poetic and wise, the articles recaptured in this remarkable volume beg to be read again and again, a much for their spirit as for their practicality. This collection defines our roots, yet in its timelessness points the way to the road ahead for the theory and practice of organization development.
--Gary E. Jusela, Corporate Director of Organization Development, The Boeing Company

From the very first issue to the present, the OD Practitioner has been the premier publication of the organization development profession. Its articles defined organization development...