This book is a guide to taking part in meetings and negotiations, and to the socializing required before and after such events. If you are a non-native English speaker, with an intermediate level and above, and you work for a company with international relations, then this book is the solution to all your English problems

Four main topics are covered:

1. Meetings

2. Negotiations

3. Socializing

4. How to understand fast-speaking native English speakers

This book is designed to be used like a manual or user guide - you don't need to read it starting from...

If you write emails and letters as part of your work, then this book is for you. By applying the suggested guidelines, you will stand a much greater chance of getting the desired reply to your emails in the shortest time possible.

Some of the key guidelines covered include:

• Write meaningful subject lines - otherwise recipients may not even open your mail.
• Always put the most important point in the first line - otherwise the reader may not read it.
• Be concise and only mention what is truly relevant. Write the minimum amount possible - you will also make...

If you are a non-native English speaker and make telephone calls as part of your work, then this book is for you. By applying the suggested guidelines, you will stand a much greater chance of making an effective telephone call. You will learn how to:

• prepare for a call both psychologically and from an English language point of view
  
• receive calls (if you work on reception)
  
• leave messages
  
• find out about another company and talk about your own company
  
• chase people (i.e. people who have not followed up your...

This book is intended for anyone whose job involves writing formal documentation. It is aimed at non-native speakers of English, but should also be of use for native speakers who have no training in technical writing.

Technical writing is a skill that you can learn and this book outlines some simple ideas for writing clear documentation that will reflect well on your company, its image and its brand.

The book has four parts:

Structure and Content: Through examples, you will learn best practices in writing the various sections of a manual and what content to...

This is the first book ever for non-native speakers on how to conduct technical demos and training sessions. You will also learn how to present your company, and explain your products and services. The book is designed to help both those who have never done presentations before, as well as those whose English is already good but who want to improve their presentation skills.

The focus is on language, rather than on the creation of slides from a technical/artistic point of view. This book will help you to:

• prepare and practice a well organized, interesting and memorable...

Are you a graduate, postgraduate or PhD student? Are you simply looking for a new job in the private or public sector, in research or industry? If your aim is to produce a professional CV or resume, then this book is for you. Based on interviews with recruiters and HR managers, and an analysis of hundreds of CVs from around 40 different countries, the book is structured as a series of FAQs.

Topics covered include:

• how recruiters and HR people analyse a CV
  
• whether using a template is a good idea
  
• the difference between a CV and a...