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The performance evaluation is a powerful tool but has become a distraction in many organizations. Employees and managers become obsessed with ratings, losing focus on the bigger picture of developing employees to reach organizational goals. AchieVe is a performance evaluation system that defines performance standards, links individual goals to organizational objectives, and helps supervisors provide clear guidance to staff. Part 1 - Performance Areas: Define behaviors that form career paths for employees, reinforce core values, and improve critical organizational functions. Part 2 - Forward...

An organization or business is made up of processes. If we can improve processes, then we can improve our organizations. Few of us have the time to become a process expert. No problem. With Process Mapping Road Trip, you can follow the five steps towards mapping a process and improving workflow efficiency.

This book uses the analogy of a road trip to follow a process through its various stops to a final destination. Written in everyday language, Process Mapping Road Trip is a user-friendly business book that you can quickly read and apply in your organization. Managers at...

Directors: Improve Board Performance

The Director's Manual: A Framework for Board Governance offers current and aspiring board members essential up-to-date governance guidance that blends rigorous research-based information with the wisdom found only through practical, direct experience. The book's flexible approach to solving governance issues reflects the authors' belief that no two boards and the cultural dynamics that drive them are the same. As such, the advice offered reflects recognizable leadership dynamics and real world, relevant organizational situations.

The...