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Everyone in Mumbai wants the service of the hawker at the point of purchase i.e. near the railway station, at the signal, on the footpath, near the hospital, near the doorstep and all such places where his need is felt. He seems to be omnipresent and is there as soon as the consumer wishes for him. On the other hand both the consumer and the public have different opinion about his existence. The upper class sees him as an eye sore using up valuable public space which could be otherwise used for alternate purpose like parking. The people living in the slums of Mumbai for them he is the messiah...

Hawkers play an important role in the functioning of the informal economy of Mumbai. They are ever ready to take risk to sell any conceivable product that the formal marketer may hesitate to sell. Agricultural products, products from the home industry, the cottage industry, the small scale industry in and around the slums of Mumbai exist because the hawker plays an important role to distribute their products. The corporate also view him as the carrier who can help them to penetration their products in areas where formal market does not exist. To the mumbaikar he is the supply line at...

Performance Appraisal is a yearly practice in organizations around the world. The purpose is to evaluate the employees overall performance during that assessment year. The HR Department of many organizations uses it as a tool to take decisions relating to increment, placement and promotion etc. of the employee. This book on Performance Appraisal is a concise handy reference for both the appraiser and the appraise. This annual practice which is a must routine in most of the organizations is many times dreaded by the appraise, as if it is an annual examination in which one should come out in...