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Quality of Telephone-Based Spoken Dialogue Systems is a systematic overview of assessment, evaluation, and prediction methods for the quality of services such as travel and touristic information, phone-directory and messaging, or telephone-banking services. A new taxonomy of quality-of-service is presented which serves as a tool for classifying assessment and evaluation methods, for planning and interpreting evaluation experiments, and for estimating quality. A broad overview of parameters and evaluation methods is given, both on a system-component level and for a fully...

The understanding of identity in relation to community has been a focus of academic studies in recent years. An exclusive self-understanding of the identity of one's own community, coupled with a hostile attitude toward other communities, often leads to communal conflicts. In particular, it is important to notice the significance of religion in the re-shaping of community identities in this process. This volume focuses first on communal or corporate understanding of identity. Secondly, this volume will assess the topic of identity from the perspectives of theology and religious studies....

Accompanied by her childhood 'partner in crime', Skye, Peru skips town in hopes of starting a new life with her newfound wealth. However, she underestimates her boss's bloodthirsty desire for "street vengeance."

In a ruthless attempt to 'thank her'...

One of Goodreads' Best Romances of July

"Sebastian proves she is a new force to be reckoned with in historical romances."--Booklist

Rogue. Libertine. Rake. Lord Courtenay has been called many things and has never much cared. But after the publication of a salacious novel supposedly based on his exploits, he finds himself shunned from society. Unable to see his nephew, he is willing to do anything to improve his reputation, even if that means spending time with the most proper man in London.

Julian Medlock has spent years becoming the epitome of...