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Quality of Telephone-Based Spoken Dialogue Systems is a systematic overview of assessment, evaluation, and prediction methods for the quality of services such as travel and touristic information, phone-directory and messaging, or telephone-banking services. A new taxonomy of quality-of-service is presented which serves as a tool for classifying assessment and evaluation methods, for planning and interpreting evaluation experiments, and for estimating quality. A broad overview of parameters and evaluation methods is given, both on a system-component level and for a fully...

Now in its second edition, Christianity as a World Religion locates Christianity within its global context. Structured by geographical region, it covers Asia, Africa, Europe, Latin America and the Caribbean, North America, and Oceania. It deals with four dimensions of Christianity in each context: Christian history, churches and society, interreligious relations, distinctive worship and theology. Study questions and further reading suggestions are provided in each chapter.

Fully updated throughout, this second edition now includes:

- A new chapter covering...

An earl hiding from his future . . .

Lawrence Browne, the Earl of Radnor, is mad. At least, that's what he and most of the village believes. A brilliant scientist, he hides himself away in his family's crumbling estate, unwilling to venture into the outside world. When an annoyingly handsome man arrives at Penkellis, claiming to be Lawrence's new secretary, his carefully planned world is turned upside down.

A swindler haunted by his past . . .

Georgie Turner has made his life pretending to be anyone but himself. A swindler and con man, he can slip...

The understanding of identity in relation to community has been a focus of academic studies in recent years. An exclusive self-understanding of the identity of one's own community, coupled with a hostile attitude toward other communities, often leads to communal conflicts. In particular, it is important to notice the significance of religion in the re-shaping of community identities in this process. This volume focuses first on communal or corporate understanding of identity. Secondly, this volume will assess the topic of identity from the perspectives of theology and religious studies....