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Using actual examples of software process improvement from the private sector and government, this work demonstrates how quality systems, measurement techniques and performance evaluations work. It presents a methodology for analyzing an ongoing software development process and establishing a rational plan for process improvement.

Provides an important framework for data analysts in assessing the quality of data and its potential to provide meaningful insights through analysis

Analytics and statistical analysis have become pervasive topics, mainly due to the growing availability of data and analytic tools. Technology, however, fails to deliver insights with added value if the quality of the information it generates is not assured. Information Quality (InfoQ) is a tool developed by the authors to assess the potential of a dataset to achieve a goal of interest, using data analysis. Whether the...

Process Improvement and CMMI® for Systems and Software provides a workable approach for achieving cost-effective process improvements for systems and software. Focusing on planning, implementation, and management in system and software processes, it supplies a brief overview of basic strategic planning models and covers fundamental concepts and approaches for system and software measurement, testing, and improvements. The book represents the significant cumulative experience of the authors who were among the first to introduce quality management to the software development processes. It...

Customer survey studies deals with customers, consumers and user satisfaction from a product or service. In practice, many of the customer surveys conducted by business and industry are analyzed in a very simple way, without using models or statistical methods. Typical reports include descriptive statistics and basic graphical displays. As demonstrated in this book, integrating such basic analysis with more advanced tools, provides insights on non-obvious patterns and important relationships between the survey variables. This knowledge can significantly affect the conclusions derived from a...

Process Improvement and CMMI^(r) for Systems and Software provides a workable approach for achieving cost-effective process improvements for systems and software. Focusing on planning, implementation, and management in system and software processes, it supplies a brief overview of basic strategic planning models and covers fundamental concepts and approaches for system and software measurement, testing, and improvements.

The book represents the significant cumulative experience of the authors who were among the first to introduce quality...

There is a need for a definitive go-to resource to help system and software developers to productively direct their testing/validation efforts using the best known methods and tools.

This innovative textbook presents material for a course on industrial statistics that incorporates Python as a pedagogical and practical resource. Drawing on many years of teaching and conducting research in various applied and industrial settings, the authors have carefully tailored the text to provide an ideal balance of theory and practical applications.  Numerous examples and case studies are incorporated throughout, and comprehensive Python applications are illustrated in detail.  A custom Python package is available for download, allowing students to reproduce these examples and...