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Managing the Email Office is for all people who feel email is taking over their lives. It provides practical help and guidance on how to manage both their own volume of email as well as their organization's. It will enable you to develop winning ways with email and to re-claim some of those valuable resources which email consumes. The authors offer solutions to managing email that will help you save time and use email to communicate effectively and send the right message, right first time. These solutions are based on personal preferred patterns of work and management styles. The authors...

This title offers a practical guide for directors, managers and executives that offers help and guidance on how to manage both their own flow of email as well as their organization's. It tackles the issues of email best practice from a management perspective and includes case histories which provide frameworks from which users can locate themselves and how they operate. It also provides help for both individuals and groups of users such as teams and business divisions.

"This book is essential reading for any PA or Executive Assistant in helping them manage their email inbox. It is extremely well written, providing very practical solutions to the problems of email overload and managing one's inbox. The style is engaging in a 'day in the life of a PA' format...great read but more important very useful practical advice"
Professor Sir Cary Cooper, Manchester Business School, University of Manchester
"Thought provoking and intuitive - an uncomplicated guide to email management."
Rebeka Adamson, Administrative Professional Award Winner 2015,...