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Bring out the best in yourself, your colleagues, customers, direct reports, and bosses with PeopleSmart. The ten modules in this workbook lead you through numerous activities and exercises, both independently and in groups. These modules allow you to:

• assess skill levels for each of the eight PeopleSmart skills.
• select specific job-related situations in which to improve skills.
• practice and apply three ways to develop each skill.
• develop action plans to further practice each skill.

You?ll gain a greater awareness of interpersonal strengths and...

From training expert Mel Silberman (the father of the popular and effective active training method) comes Unforgettable Experiential Activities. Mel Silberman's next-step resource is designed for facilitators who want to incorporate Impactful Activities into their trainings. As the author explains, Impactful Activities are at once concrete, dramatic, and unexpected.

Based on best-selling author Mel Silberman's Active Training program, Unforgettable Experiential Activities contains 75 original activities developed and tested during his 40 year career as a training expert. All these...

Presents customizable performance improvement tools. This book contains work sheets and reproducible tools that can be downloaded from the Web and customized or photocopied. They include reproducible job aids for employees, performance improvement activities that managers can use to train their teams, and questionnaires for performance assessment.

The all-time bestselling training handbook, updated for new technologies and roles

Active Training turns instructional design on its head by shifting the emphasis away from the instructor, and on to the learner. Comprehensively updated to reflect the many developments in the field, this new fourth edition covers the latest technologies and applications, the evolving role of the trainer, and how new business realities impact training, advancing new evidence-based best practices for new trainer tasks, skills, and knowledge. Up to date theory and research inform the practical...

Training expert Mel Silberman is the father of the popular and effective active training method. In his landmark textbook, Active Training, he identified the specific characteristics of the active training method that results in deeper learning and improved retention. Now, Training the Active Training Way takes the next step by distilling the active training method into eight core strategies that trainers can use to craft interactive and engaging training, even for the most challenging training assignments such as technical skills training, and information-rich (and often dull)...

Faced with people we don't like or don't understand, most of us tend to write them off, or worse still, vent about them to others. How to Bring Out the Better Side of Difficult People, Participants Workbook from the popular 60-Minute Active Training Series offers you an effective, yet brief training session that teaches you how to approach difficult people in productive ways. Specifically, you will be learn how to

• Draw out people rather than closing them down
• Overcome your barriers to understanding others
• Look beyond the surface to learn what make...

Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others' self-esteem. How to Speak Up Without Putting Others Down, Leader's Guide from the popular 60-Minute Active Training Series offers facilitators a ready-made, effective one hour program that will teach participants to express themselves clearly, directly, and tactfully. Specifically, participants will learn how to

• Express themselves in a straightforward way3/4without offending others
• Stand their ground, tactfully even in the face of...

Two psychologists explain the benefits of refining, enhancing, and applying people skills in professional and personal situations. Includes a five - step plan to develop and practice skills in various settings....

This is a set and includes ISBN: 9780787973551 The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Leader's Guide and ISBN: 9780787973599 The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Participant's Workbook.

Liven up training with new, dynamic strategies for active participation

101 More Ways to Make Training Active brings together a rich, comprehensive collection of training strategies and activities into one easy source. Designed for quick navigation, this useful guide is packed with classroom-ready ideas and twenty -how-to- lists to enliven any learning situation, helping you better engage their trainees and encourage active participation. These techniques are applicable to almost any topic and learning objective, and provide guidance on every aspect of Active Training design...