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Written by David Nathan-Maister, the book surveys the history of absinthe from earliest days right up to the present, with a particular focus on its glittering heyday in Belle Epoque France. Hundreds of full colour illustrations document every aspect of the drink - its distillation and production, the grande marques that distributed it, the bars and cafes that served it, the patrons - men and women, rich and poor, soldiers and politicians, poets, artists, lovers and boulevardiers - who drank it. Special sections describe the various drinking rituals in exhaustive detail, others deal with...

International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms.

Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals.

Drawing on more than ten years of...

Are employee attitudes correlated with financial success? Unequivocally yes according to consultant and bestselling author David H. Maister. Based on a worldwide survey of 139 offices in 29 professional service firms in numerous lines of business, Maister proves that companies perceived by their employees to practice what they preach in matters of client commitment, teamwork, high standards, and employee development are more successful than their competitors. Put simply, employee dedication causes improved financial performance.
Through in-depth interviews, Maister explores the crucial...

Professional service firms differ from other business enterprizes in two distinct ways, firstly, they provide highly customised, thus cannot apply many of the management principles developed for product based industries. Secondly, professional services are highly personalized, involving the skills of individuals. Such firms therefore compete not only for clients but also for talentaed professionals.

David Maister, the world's premier consultant to professional service firms, vigorously challenges professionals to examine this essential, yet under-addressed question: What is true professionalism?

Professional firms are forever trying to get their people to act like professionals--to do the right things. Though their various incentives may create employee compliance, these don't often encourage excellence. His answer is clear: It is believing passionately in what you do, never compromising your standards and values, and caring about your clients, your people and your own career. In...

Professional service gurus David Maister and Patrick McKenna have created a practical handbook on how to lead professional colleagues or peers when you lack formal authority. Harvard Business School's Working Knowledge calls it "a timely, easy to read work leavened with action plans and examples."

Whether you have recently been appointed as a group leader or are a battle-scarred veteran, you know that managing professional people is difficult In this unique handbook, Patrick J. McKenna and David H. Maister argue that leaders will best enable their people to achieve peak performance not...