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When patient meets doctor, as well as engaging in a transaction with a clinical purpose, they react to one another as people. Their personalities and ability to form relationships in general also affect the professional interaction. As with other relationships, things can go wrong. The outcome of the consultation may not be what either individual hoped for or intended. Norton and Smith explore the factors that can cause problems in the doctor-patient relationship. Within a model studied from three theoretical perspectives, the authors emphasize the often unconscious personal aspects of the...

This guide for setting up a clinical service in the National Health Service is based on the author's experience of leading a nationally funded project to develop two new specialist services in different parts of the country and involving three separate NHS Trusts. The project successfully delivered two services for personality disordered patients based on the template of Henderson Hospital, a democratic therapeutic community (TC). Kingsley Norton takes the reader, step-by-step, through the entire process of setting up these new services. Unpacking Henderson Hospital's complex interpersonal...

When patient meets doctor, as well as engaging in a transaction with a clinical purpose, they react to one another as people. Their personalities and ability to form relationships in general also affect the professional interaction. As with other relationships, things can go wrong. The outcome of the consultation may not be what either individual hoped for or intended. Norton and Smith explore the factors that can cause problems in the doctor-patient relationship. Within a model studied from three theoretical perspectives, the authors emphasize the often unconscious personal aspects of the...

Sets out practical guidelines, backed up by examples and a theoretical base, for the management of difficult, disturbed or disturbing clients. This book concentrates on the difficulties of the transaction between practitioner and client in their respective social contexts.

Sets out practical guidelines, backed up by examples and a theoretical base, for the management of difficult, disturbed or disturbing clients. This book concentrates on the difficulties of the transaction between practitioner and client in their respective social contexts.