ISBN-13: 9780803976740 / Angielski / Miękka / 1998 / 168 str.
ISBN-13: 9780803976740 / Angielski / Miękka / 1998 / 168 str.
Sets out practical guidelines, backed up by examples and a theoretical base, for the management of difficult, disturbed or disturbing clients. This book concentrates on the difficulties of the transaction between practitioner and client in their respective social contexts.