The goal of this book is to facilitate better communication between school counsellors and other mental-health professionals by enchancing counsellors' understanding of diagnostic codes and their use. W Paul Jones presents an overview of the basic ideas and terminology used in diagnosis, and examines specific conditions that school counsellors are likely to encounter.

Reach the tough-to-handle students ?? the needy, hostile, manipulative, or withdrawn ?? and help them cope with serious situations.''??''

Sets out practical guidelines, backed up by examples and a theoretical base, for the management of difficult, disturbed or disturbing clients. This book concentrates on the difficulties of the transaction between practitioner and client in their respective social contexts.