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In Key Issues in the New Knowledge Management, Firestone and McElroy, the architects of the New Knowledge Management (TNKM) provide an in-depth analysis of the most important issues in the field of knowledge management. The issues the book addresses are central in the field today: the knowledge wars, or the issue of how you define knowledge determines how you manage it; the nature of knowledge processing; information management or knowledge management?; three views on the evolution of knowledge management; the role of knowledge claim evaluation in knowledge processing, or the difference...