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The field of public administration currently lacks sufficient resources for understanding the rationale, implications, and inherent practices of reforming government administration around the world.The Handbook of Administrative Reform satisfies this need by bringing together diverse international experts to analyze the sensible processes and intervention strategies central to administrative reform in nine nations geographically located in North America, Europe, and Latin America.

Organized into five related parts, the text begins by examining factors that influence administrative...

The Handbook of Conflict Management cuts across theoretical perspectives, strategic models, and situational contexts as the first all-encompassing conflict management reference. A young field in both research and practice, this foundational text sets precedents for furthering academic study and real-world progress in managing diverse instances of conflict. It draws on more than 600 references to probe sources of conflict and to prescribe means of reducing tension in organizational, institutional, and community settings. Introducing core themes and issues into the dialogue, the handbook...