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This complete set includes all three volumes of the Pfeiffer Essential Guides to Training Basics Training Fundamentals, Designing and Developing Training Programs, and Delivering Training Workshops.

The first of the series, Training Fundamentals, provides practical information, strategies, techniques, guidelines, step-by-step procedures, tips, and tools that trainers can put to use right away. It features a wealth of checklists, templates, and other tools, along with strategies, perspectives, and ideas from a wide range of experienced training...

This writing course presents techniques to improve the quality of job-related e-mail and reduce its quantity. Seasoned professionals and new hires alike will review ways to save more time and improve results with every e-mail they send out.

Designing and Developing Training Programs is filled with practical information, best practices, and proven strategies. This book will help both new and experienced trainers design and develop training programs that achieve results for both individuals and their organizations while meeting the challenges of today's fast-paced, rapidly changing learning environment. Created to be easy-to-use, Designing and Developing Training Programs covers a wide range of topics, including how to:

• Ensure that training is needed, relevant, and cost-effective

• Analyze the needs and...

Newly appointed academic managers are expected to conduct and lead a wide variety of meetings. Often, however, these managers lack the skills needed to lead meetings that get meaningful results. The Jossey-Bass Academic Administrator's Guide to Meetings is specifically designed to help managers understand how to conduct successful meetings that accomplish specific objectives as efficiently as possible. This helpful resource includes practical guidelines and information that can be put into place immediately to help ensure that meetings run effectively.

Delivering Training Workshops is filled with practical information, best practices, and proven strategies. This book will help trainers, no matter what their level of experience, prepare and deliver effective workshops that achieve results for both individuals and their organizations while meeting the challenges of today's fast-paced, rapidly changing learning environment. It covers a wide range of topics, including:

• Planning and scheduling a workshop

• Methods for preparing workshop participants to learn

• Tips to help trainers increase their...