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Serving the Amish is a targeted guide for professionals who care for or interact with Plain people: doctors, nurses, law enforcement officers, judges, social workers, psychotherapists, and addiction counselors, among others. For these professionals, knowing the -what- of Amish life is not enough. They must go deeper, understanding the -why---the ideologies that both drive and bind this community in a system of beliefs that seems alien to those who embrace the technological and social turbulence of the twenty-first century.

James A. Cates draws heavily on his experiences as a...

Problems:

• Good decision making is rare in the business world
• In 2005, an estimated $150 billion was spent on IT systems that were either canceled or suffered cost overruns
• There is a great waste of human and artificial intelligence in the majority of companies...