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This new edition gathers over twenty-five experts to outline the theory behind consulting, providing insight into change processes and management issues in the field. The business of consulting has grown faster than most other businesses, due not only to increased demand by clients, but also from the innovative capabilities of numerous consulting firms as they develop new services.

Divided into six parts, the book introduces students to the consulting industry, addressing the major practice areas, contexts, and implementations of the field. Significant updates detail the...

This new edition gathers over twenty-five experts to outline the theory behind consulting, providing insight into change processes and management issues in the field. The business of consulting has grown faster than most other businesses, due not only to increased demand by clients, but also from the innovative capabilities of numerous consulting firms as they develop new services.

Divided into six parts, the book introduces students to the consulting industry, addressing the major practice areas, contexts, and implementations of the field. Significant updates detail the...

Over the last decade, there has been a substantial rise in the number of knowledge-intensive firms - constituted primarily of professionals. The core assets of these businesses are the people themselves. Handle them badly, and they may defect or stall. Successful managers of knowledge-intensive firms must create meaning among and inspire their employees, to ensure high performance. To achieve this, leaders must understand how to target each employee’s ambitions and challenges to facilitate their personal and professional development.

This book examines what sets...