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In The Bureaucratic Phenomenon Michel Crozier demonstrates that bureaucratic institutions need to be un-derstood in terms of the cultural context in which they operate. The originality of the study lies in its association of two widely different approaches: the theory of decision-making in large organiza-tions and the cultural analysis of social patterns of action. The book opens with a detailed examina-tion of two forms of French public serv-ice. These studies show that professional training and distortions alone cannot ex-plain the rise of routine behavior and dys-functional "vicious...

This handbook compiles the latest knowledge in critical areas of human resource management, including employee financial and non-financial participation in the enterprise, employer flexibility, unions, collective bargaining and workplace dispute resolution.

Conducted at the School of Government and Public Policy (Indonesia), the research presented here provides original insights into the country's public policy processes by exploring the conditions on the ground that shape implementation.