wyszukanych pozycji: 5
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Research Misconduct: Issues, Implications, and Stratagies
ISBN: 9781567503401 / Angielski / Twarda / 1997 / 222 str. Termin realizacji zamówienia: ok. 30 dni roboczych (Bez gwarancji dostawy przed świętami) |
cena:
487,78 zł |
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Research Misconduct: Issues, Implications, and Strategies
ISBN: 9781567503418 / Angielski / Twarda / 1997 / 220 str. Termin realizacji zamówienia: ok. 30 dni roboczych (Bez gwarancji dostawy przed świętami) |
cena:
189,92 zł |
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Service Quality in Academic Libraries
ISBN: 9781567502107 / Angielski / Miękka / 1996 / 206 str. Termin realizacji zamówienia: ok. 30 dni roboczych (Bez gwarancji dostawy przed świętami) Service quality is an issue separate from internal observations of effectiveness and efficiency, and cannot adequately be conveyed by output and performance measures. Considerations of service quality require librarians to regard management and the provision of service from an entirely new perspective- from the viewpoint of the library user, for whom the outcome of a trip to the library has far greater relevance than the institutions' outputs. This book examines service quality, identifies its essential elements (including electronic service delivery), and discusses ways in which it can be... Service quality is an issue separate from internal observations of effectiveness and efficiency, and cannot adequately be conveyed by output and pe... |
cena:
189,92 zł |
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Service Quality in Academic Libraries
ISBN: 9781567502091 / Angielski / Twarda / 1996 / 204 str. Termin realizacji zamówienia: ok. 30 dni roboczych (Bez gwarancji dostawy przed świętami) Service quality is an issue separate from internal observations of effectiveness and efficiency, and cannot adequately be conveyed by output and performance measures. Considerations of service quality require librarians to regard management and the provision of service from an entirely new perspective- from the viewpoint of the library user, for whom the outcome of a trip to the library has far greater relevance than the institutions' outputs. This book examines service quality, identifies its essential elements (including electronic service delivery), and discusses ways in which it can be... Service quality is an issue separate from internal observations of effectiveness and efficiency, and cannot adequately be conveyed by output and pe... |
cena:
487,78 zł |
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Managing for Results
ISBN: 9780838934982 / Angielski / Miękka / 2000 / 362 str. Termin realizacji zamówienia: ok. 30 dni roboczych (Bez gwarancji dostawy przed świętami) This work has been developed as a companion to the Planning for Results series. It aims to enable librarians to allocate resources in order for the library to fulfill its community needs.
This work has been developed as a companion to the Planning for Results series. It aims to enable librarians to allocate resources in order for the li...
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cena:
253,65 zł |