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Every manager is responsible for providing employees with feedback about their performance - both praise and suggestions for improvement. Yet too often, feedback misses the mark. It is either too vague or too late or it is not given at all. Feedback is important. It is a powerful yet underused management skill. It builds trust in relationships, contributes to professional growth, and recognizes team members' skills and contributions. Too often managers avoid giving feedback because they are either unskilled, uncomfortable or don't want to hurt someone else's feelings. Avoiding potential...

Mom saved all of Dad's letters and pictures that she received from Dad while he was in the military service during WW II. She passed them down to her children before she died in 1999. The authors felt that this book would be a wonderful legacy for their family and for their future generations. For the general public this makes good reading because his letters represent a typical soldier's life and feelings during this difficult time. These are Dad's original, personal letters to Mom, full of love for her and his baby daughter. You will read them in his own handwriting. The authors present...