Making Feedback Work: The Key to Building Effective Teams

ISBN-13: 9781496103048 / Angielski / Miękka / 2014 / 82 str.

Elaine Holland

Opis

Every manager is responsible for providing employees with feedback about their performance - both praise and suggestions for improvement. Yet too often, feedback misses the mark. It is either too vague or too late or it is not given at all. Feedback is important. It is a powerful yet underused management skill. It builds trust in relationships, contributes to professional growth, and recognizes team members' skills and contributions. Too often managers avoid giving feedback because they are either unskilled, uncomfortable or don't want to hurt someone else's feelings. Avoiding potential confrontations just makes matters worse. And by failing to recognize your team's contributions, you run the risk of contributing to their disengagement. This quick reference guide is a tool to help you build more effective teams with feedback. Each chapter includes real-world examples, topical tutorials, a checklist for success and questions to help you make this material real and relevant.

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