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"In addition to providing an extensive analysis of strategies for changing performance and the factors that can impact coaching effectiveness, this book offers what may be a unique value: instead of promoting one approach as the best, Dr. Lennard guides readers through a highly customized process of developing our own individualized coaching model. As a result of the book's thought-provoking activities, I strengthened my own sense of personal authenticity and saw new ways to coach and collaborate fully with employees who may have very different perspectives." -- Tita...

"In addition to providing an extensive analysis of strategies for changing performance and the factors that can impact coaching effectiveness, this book offers what may be a unique value: instead of promoting one approach as the best, Dr. Lennard guides readers through a highly customized process of developing our own individualized coaching model. As a result of the book's thought-provoking activities, I strengthened my own sense of personal authenticity and saw new ways to coach and collaborate fully with employees who may have very different perspectives." - Tita...

The Impact Paradigm widens the focus of communication technique beyond presentation skills, helping students to adopt all aspects of strategic communication while articulating different points of view and engaging others.

Utilizing a three part framework, the authors introduce strategic communication as a mode of achieving success in a business environment through identifying a desired outcome and aligning verbal, vocal, and visual behaviour. Lennard and Hsieh, experts in the managerial communication field, end each section with specific examples of interaction,...

The Impact Paradigm widens the focus of communication technique beyond presentation skills, helping students to adopt all aspects of strategic communication while articulating different points of view and engaging others.

Utilizing a three part framework, the authors introduce strategic communication as a mode of achieving success in a business environment through identifying a desired outcome and aligning verbal, vocal, and visual behaviour. Lennard and Hsieh, experts in the managerial communication field, end each section with specific examples of interaction,...