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The performance of governments around the globe is constantly in the spotlight, whether as a celebration or indictment of their activities. Providing evidence on strategies to improve the performance of public agencies is therefore essential to the practice of public management. Originally published in 2006, this important contribution to the debate explores issues of measurement, research methodology, and management influences on performance. It focuses on three key questions: what approaches should be adopted to measure the performance of public agencies? What aspects of management...

This work identifies the differences between the the duty of Best Value and its replacement, compulsory competitive tendering, and evaluates the development of the new regime, using case studies.

This book evaluates the validity of a key proposition of public choice theory: that competition is associated with superior performance by governmental organisations. Three forms of competition in local government are identified: competition between local authorities, competition between councils and private contractors, and competition between parties for political power. The extent and consequences of competition are assessed in both the UK and USA. The analysis is used to draw conclusions on the effects of competition and the validity of public choice theory.

The performance of governments around the globe is constantly in the spotlight, whether as a celebration or indictment of their activities. Providing evidence on strategies to improve the performance of public agencies is therefore essential to the practice of public management. Originally published in 2006, this important contribution to the debate explores issues of measurement, research methodology, and management influences on performance. It focuses on three key questions: what approaches should be adopted to measure the performance of public agencies? What aspects of management...

Strategic management makes a difference to the performance of public organizations.This book demonstrates thatthe most appropriate response is "it all depends" on which aspects of strategy content and processes are pursued together, and how these are combined with organizational structure and the technical and institutional environment.