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Performance appraisal is acknowledged as one of management's most effective tools for good employee motivation, satisfaction and productivity. Not surprisingly then, there are plenty of books of the how to do sort for managers, but are the methods described based on a sound theoretical knowledge? Do they correctly account for the biases and heuristics in memory, for instance? This is an account of a research programme into rater cognitive processes and their effects on the performance appraisal interview. The author has conducted over 30 experiments both in the laboratory and in real life...

Performance management is the process by which organizations set goals, determine standards, assign and evaluate work, and distribute rewards. But when you operate across different countries and continents, performance management strategies cannot be one dimensional. HR managers and line managers need systems that can be applied to a range of cultural values.
This important and timely text offers a truly global perspective on performance management practices. Split into two parts, it illustrates the key themes of　rater motivation, rater-ratee relationships and merit pay,　and outlines a...

Performance management is the process by which organizations set goals, determine standards, assign and evaluate work, and distribute rewards. But when you operate across different countries and continents, performance management strategies cannot be one dimensional. HR managers and line managers need systems that can be applied to a range of cultural values.
This important and timely text offers a truly global perspective on performance management practices. Split into two parts, it illustrates the key themes of　rater motivation, rater-ratee relationships and merit pay,　and outlines a...