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-In a team situation, many issues -- like lack of trust and commitment, unresolved conflicts, and the inability of individuals to understand how their actions impact the rest of the team -- can stop even the most promising groups from delivering great results. This simple, easy-to-use book gives managers, supervisors, and team leaders activities to help their teams overcome emotional obstacles and become more effective. Readers will find powerful, proven exercises they can use to help employees:

* identify individual and team mood

* deal with anger and emotional...

"We've all heard of ""IQ.".".but what's ""EQ?"" It's ""Emotional Quotient"" (aka Emotional Intelligence), and experts say that EQ is a greater predictor of success at work than IQ. Companies are increasingly looking for ways to motivate and develop their employees' emotional intelligence. This book presents trainers and coaches with 50 innovative exercises to be used for either individuals or groups.

The activities found in the book are grouped according to the various core competencies associated with Emotional Intelligence:

* Self-Awareness and Control: an awareness of one's...

Co-published with SHRM.

Emotional Intelligence (EI) is a strong indicator of individual, team, and organizational success. But stocking up on emotionally intelligent employees isn't enough: you need a concrete plan for putting this valuable resource to work. The EQ Difference offers an array of self-assessment tools and team-focused exercises that will help increase and leverage emotional intelligence both in individuals and in groups. It's filled with practical tips and suggestions for developing your own --emotional quotient, -- as well as that of your peers,...

With a growing body of research showing that Emotional Intelligence is one of the key indicators of success, smart hiring managers know that choosing employees based on their EQ makes sense. What they don't know is the best way to do it.

The EQ Interview gives readers the skills and understanding they need to assess candidates' emotional intelligence and ensure that they're the right fit for the job. This practical guide explains the five areas of emotional intelligence, and how these competencies enhance job performance. The book then arms interviewers...

People with high emotional intelligence don't just make the workplace more pleasant and collaborative. EQ directly impacts business results as well.

Knowing how to manage emotions, empathize with different perspectives, forge genuine relationships, and lead and inspire others are skills proven to boost the bottom line. The link is so strong that even former skeptics see EQ as a powerful way to achieve performance measures.

Now trainers can jumpstart the emotional intelligence of everyone in the organization. From the executive who hates to leave her office . . . to the...