The Relationship Advantage: Information Technologies, Sourcing, and Management

ISBN-13: 9780199241927 / Angielski / Twarda / 2002 / 416 str.

Thomas Kern; Professor Leslie P. Willcocks

Opis

The post-contract relationship in IT outsourcing often determines the success or failure of an outsourcing venture. Using five longitudinal case studies, the authors address the various factors involved in outsourcing relationships and present pointers to assist managers and practitioners achieve the 'relationship advantage' in outsourcing.

O autorze

Thomas Kern is Assistant Professor for Information Management at the Rotterdam School of Management, Erasmus University. He is also a Research Affiliate with the Oxford Institute of Information Management, Templeton College, University of Oxford, and the European Editor of the Journal of Information Technology. Leslie P. Willcocks is Arthur Andersen Professor of E-Business and Information Management at Warwick Business School. He is also Associate Fellow at Templeton College, University of Oxford; Visiting Professor in Information Systems at Erasmus University; Professorial Associate at the University of Melbourne; and Distinguished Visitor at the Australian Graduate School of Management. For the last twelve years, he has been Editor-in-Chief of the Journal of Information Technology.