The post-contract relationship in IT outsourcing often determines the success or failure of an outsourcing venture. Using five longitudinal case studies, the authors address the various factors involved in outsourcing relationships and present pointers to assist managers and practitioners achieve the 'relationship advantage' in outsourcing.

This book provides in-depth insights into the practices that lead to success in global sourcing. Written by internationally acclaimed academics, it covers best practices on IT outsourcing, offshoring, business process outsourcing and netsourcing. This book is a must read for any practitioner, academic or student concerned with global sourcing.

As Information Systems matures as a discipline, there is a gradual move away from pure statistics towards consideration of alternative approaches and philosophies. This has not been incorporated into the literature of the field. Until now. Collecting major social theorists and philosophers into one volume, Social Theory and Philosophy for Information Systems provides a historical and critical analysis of each that is both authoritative and firmly focused on practical relevance to IS. The result is an insightful text for researchers, academics and students that will provide an...

This book provides a forum of current thinking by prominent scholars and practitioners from around the globe. Edited and with a lengthy introduction by two internationally recognised experts in this field, the book's coverage includes: Selective Outsourcing, Total Outsourcing, Total Insourcing, IT department as a trading agency, Offshore Development. Theoretical perspectives allow critical variables to be extracted in order to explain successful or unsuccessful decisions, while decision frameworks and case studies provide guidelines on which sourcing options to select, and how to manage...

The IT productivity paradox is the concept that despite massive investment and resourcing by companies and organizations worldwide, when it comes to the value of IT there seems to be little pay-off.

'Making IT Count: from strategy to implementation' focuses on the practical elements of delivering Information Technology strategy. Studies regularly show that over half of Information Technology strategies are never implemented, or are unsuccessful in delivering the desired results, and that a significant percentage of strategies implemented were never in the original plans. The linkage between strategy development and delivery needs a very clear focus; this is the key topic that the authors address. The book highlights eight major fallacies in managing IT, and eighteen better practices. It...

In recentyears, there has beenmuch interest in the 'virtual' teams, organizationsand communities in management research and practice. As technology and social practices change we have more opportunity toexperience different forms of virtuality, and in the process our understanding and conception of virtualitychanges."

This book provides in-depth insights into the practices that lead to success in outsourcing global services. Written by internationally acclaimed academics, it covers best practices on IT outsourcing, business process outsourcing and netsourcing. This book is a must read for any practitioner, academic or student concerned with global sourcing."

A new look atnearly 20 yearsof theoretical and practical research on IT outsourcing. The book explores how good IT outsourcing theories shape practice and how effective IT outsourcing practices inform theory. Ithighlights the importance of examining theories borrowed from economics, strategy, and sociology to study IT outsourcing."

A close look at the main developments in IT, business processes and offshore outsourcing. This book studies these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective.