Synesis: The Unification of Productivity, Quality, Safety and Reliability

ISBN-13: 9780367481490 / Angielski / Twarda / 2020 / 116 str.

Erik Hollnagel

Opis

This book shows how to overcome the traditional thinking in silos that limits the dominant change management approaches.

Spis treści

1. A fragmented view  2. Historical reasons for the fragmented view  3. Psychological reasons for the fragmented view   4. Fundamentals of change management   5. Fragmented change management   6. Synetic change management    7. A nexus of necessary knowledge

O autorze

Erik Hollnagel is Senior Professor of Patient Safety at Jönköping University (Sweden) and Visiting Professorial Fellow at Macquarie University (Australia). He has throughout his career worked at universities, research centres, and with industries in many countries and with problems from a variety of domains and industries. Erik is an internationally recognised expert in the fields of safety and complex systems analysis and has helped create the fields of resilience engineering, resilient health care, and Safety-II. He has published widely and is the author/editor of 27 books as well as 500+ papers and book chapters.