Project Success and Quality: Balancing the Iron Triangle

ISBN-13: 9780815380399 / Angielski / Miękka / 2018 / 200 str.

Andrew Wright; Therese Lawlor-Wright

Opis

This book seeks to redress the imbalance between managing time, cost and quality on projects to boost project success and customer satisfaction. It explains the rationale and benefits of focusing more on quality (fitness for purpose, conformance to requirements), to reduce costs by minimising wastage, and reduce delays through avoiding rework and details a range of tools and techniques to support rebalancing the management of projects, programmes and portfolios in favour of better quality, hence success.

Spis treści

1. What is Quality?  2. Why should we manage Quality?  3. Who is responsible for quality?  4. When do we manage quality?  5. Whereabouts do we need to manage quality?  6. Driving Quality Management down through the Supply Chain  7. Quality Analysis Techniques  8. Project Management techniques vital to quality  9. IT provision quality management  10. The role of standards in Project Quality Management